Sitejabber’s earns a 3.5-star rating from 22 reviews and 15 complaints, showing that the majority of users are satisfied with the platform's review and business evaluation services.
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I've used SiteJabber since 2018, and it's by far my favorite website to use when I need more insight on a brand or
I've used SiteJabber since 2018, and it's by far my favorite website to use when I need more insight on a brand or service. I love how authentic and unfiltered each review is thanks to SiteJabbers promotion of that environment within the community that they've created. I personally, have also wrote reviews on a variety of brands and services from my own personal experience and perspective. I enjoyed having the ability to use my own pictures and videos as well as verifying my own proof of purchase and personal details that allow the review to be more detailed to the user. I especially liked the control I had over my reviews from creating it to publishing it. What I grew to enjoy was being able to connect with others on the website and sharing my own thoughts and opinions. Overall, I could not recommend this website more if you want an unbiased review on any brand or service.
The complaint has been investigated and resolved to the customer's satisfaction.
I have written multiple reviews on Sitejabber and every single review I've written,good,bad, or whatever was published
I have written multiple reviews on Sitejabber and every single review I've written,good,bad, or whatever was published exactly the way I wrote it. I've seen some stuff online saying they pay people to write reviews or something like that. I can assure you that I have never ever been paid nor have I been approached about payment for creating reviews. Not by Sitejabber nor by any business. Sitejabbers reviews have been extremely helpful to me in finding online websites/businesses that are worth me spending my money with as well as those that I may be better off staying away from due to other customers experiences. This website ( rather, the customer reviews) have also helped me discover new online boutiques and businesses that I didn't know about before. It has a really great set up to make it easy to find a website by combing through subject (ex. Clothing) or alphabetical. They have a page that shows new businesses. And it's kind of fun in that when you do review businesses you can sort of reach certain levels. AND, you can even connect with other users like social media and make friends if you want. It's a useful but also fun website that helps find legit reviews, photos/videos of products people have purchased,and connects people with common interests. I love that I can find all the information I'm looking for in terms of users experience, in one place rather than going to *** and typing 'reviews for business "X" each and every time I want to make a purchase or a donation or check out various websites. It's all there in one place. And they've been around for a number of years too so I trust what I see. I'm sure there are some people who write bad reviews just because they had a personal problem with a business or maybe there's 1 or 2 5 star reviews written by friends of a certain website or store just to help them out, but I'm sure Sitejabber has some way of verifying legit reviews. Either way Ive trusted them for years and haven't been let down yet.
The complaint has been investigated and resolved to the customer's satisfaction.
Most discussed Sitejabber complaints
Support posted review without consent and deleted account after I asked to fix the "continue" button




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