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Silestone Customer Service Contacts

+1 877 532 6394 (United States)
+44 125 676 1229 (United Kingdom & Ireland)
+61 283 111 518 (Australia)
+64 92 749 406 (New Zealand)
+43 262 224 026 (Austria)
+ 32 52 216 673 (Belgium)
+31 493 326 910 (Netherlands)
+351 219 666 221 (Portugal)
+852 21 115 858 (Hong Kong)
+62 855 110 3691 (Indonesia)
+65 67 139 543 (Singapore)
+27 213 851 866 (South Africa)
+66 28 707 777 (Thailand)
355 Alhambra Circle, Suite 1000
Miami, Florida
United States - 33134
United Kingdom
Unit 10 Bartley Point, Osborn Way, RG27 9GX, Hook, Hampshire

Australia
Design Level 1, Suite 30, 69 O’Riordan St, NSW 2015, Alexandria

New Zealand
East Tamaki, 38b Highbrook Drive, Auckland, New Zealand

Belgium
Koeweidestraat 44, Merchtem, 1785, Belgium

Finland
Warsaw 4, Vantaa, 01740, Finland

France
Zac de la Noue Rousseau 3 rue d' Alembert, Saint Michel sur Orge, 91240, France

Italy
Via Trentino Alto Adige 69, Cazzago di Pianiga (VE), 30030

Netherlands
Florijn 6, 5751 PC Deurne, The Netherlands

Poland
Ulica Świętego Tomasza 4, 05-808 Parzniew

Portugal
Núcleo Empresarial Venda do Pinheiro, Rua A, Pav 6, Lisboa, 2665-601

Russia
Frunzenskaya naberezhnaya, 32, Moscow, 119146

Spain
Ctra. A334 Baza-Huércal Overa, km 59, Cantoria, Almería, 04850, Spain

Sweden
Lärjeågatan 6, Göteborg, 41525, Sverige

Switzerland
Industriestrasse 4, Eschenbach-Neuhaus, 8732 

Turkey
Marmara Geri Dönüşümcüler Koop. Sitesi, Şekerpinar Mah, Ayçiçek Sok. № 6,vÇayirova-Kocaeli

China
21st Floor, Tower A, Zhongyin Building, Caitian Road, Shenzhen

Hong Kong
Room 2201-2., 22 Floor, CC Wu Building, № 302-308 Hennessy Road, Wan Chai, Hong Kong

Japan
7th Floor , Shinjuku Park Tower 3-7-1 Nishi Shinjuku , Shinjuku-ku, Tokyo 163-1007

Singapore
34 Duxton Rd, 089499, Singapore

South Africa
11a Falcon Crescent, Matroosfontein, Airport City, Cape Town, South Africa

Thailand
2/1 Soi Putthabucha 37/1, Bangmod thungkru Bangkok 10140 Thailand




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Use this comments board to leave complaints and reviews about Silestone. Discuss the issues you have had with Silestone and work with their customer service team to find a resolution.

Complaints & Reviews

Apr 24, 2019

Silestone — Deny all liability

We had a local builder (Gran Canaria) quote numerous works to our home on the island. One of these project...

Silestonesilestone bianco zeus

We were told by Kitchenette, exclusive Thai kitchen maker, that Silestone was the ultimate surface for top kitchens, incl. commercial kitchens. I totally disagree after having spent a LOT of money on Silestone tops. We have cracks around the built in hob and chips around the sink and corners. We have had granite for 30 years - no cracks, no chips no stains. Cannot recommend Silestone!

silestone bianco zeus
silestone bianco zeus
silestone bianco zeus

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    • Se
      serj stepanian Jul 30, 2020
      This comment was posted by
      a verified customer
      Verified customer

      Hello.
      This looks exactly like our issues.

      cracks and chips.

      Were you successful in getting them to admit fault?

      I am pretty sure they will not accept responsibility.
      They say chips are not failure of their material.

      Anyone tried to take them to court?

      0 Votes

    Silestone — silestone countertop

    We purchased silestone (cosentino) (roseville, ca) counter tops for our kitchen remodel from lowes (cotati...

    Silestone (Cosentino) — silestone counter top

    We purchased Silestone (Cosentino) (Roseville, Ca) counter tops for our kitchen remodel from LOWES (Cotati...

    Silestone Quartz Surfaces — countertops

    Cosentino employs false advertising claiming that the company’s quartz countertops are harder and more...

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    Silestone Quartz Surfaces - Sstone Systems) Minnesota, Mendota Height — quartz countertop

    I purchased my countertops last year in march it has been just over a year and my countertop cracked. I have...

    Silestone Canada — does not stand behind product

    We installed a new kitchen in our 15 year old house. We chose SILESTONE "TAO" countertops. The fabricator...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Silestone / Cutting Edge Granite — failure to honor warranty

    Purchased 110 sq ft Silestone Yukon Leather countertops (over $7, 000 in May 09) that cracked inside a slab...

    Home Depot / Silestone — silestone

    I purchased a silestone countertop several years ago from Home Depot and have been trying to get my problem...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Silestone Countertops — failure to install

    We found Acc Surface online. We called them and they came out to our home to measure and give us a price on...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Valley Countertops Silestone — overcharging and dishonest business practice

    I had a representative from Valley Countertop quote me $80 a square foot for purchasing Blanco Maple...

    Abbotsford

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Silestone Quartz Surfaces — does not honor warranty against defects!

    We purchased a Silestone quartz surface countertop in 2002 with a ten year warranty. It was a large...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Silestone Stone Systems Of Atlanta — bad way to run a business

    Silestone Stone Systems of Atlanta - www.silestoneofatlanta.com I was having my kitchen remodeled and...

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