CB Automotive Fueling and Charging Shell Complaints #1062-1081

Shell review: one extremely rude/racist employee

1 comment

gotagripe of Stockbridge, US

Sep 06, 2010 11:52 pm UTC

Resolved

I have been a paying customer at this gas station for almost 6 years and have never had problems with them until this year and the problems (twice in the past month) have been from the same employee. I use gift cards at stores sometimes instead of money because its more convenient but there is one employee that just started working there that thinks because a BLACK MAN has a giftcard, it must be stolen. (by the way my father gave me the card ###!) This guy at the register acts impatient has a rude tone of voice and an overall ### attitude. The first time this happened was in august i was given a card with a 50 dollar balance, went to make a purchase, and then when he saw the giftcard his demeanor changed, I then swiped the card to only to be rudely told that it was declined (a flat out ###ing lie). Just today i was given another card with a 75 dollar balance. i used it at the chevron gas station and it worked just fine. Later in the night i went to the shell to make a purchase and was greeted by this same ### and told that my card (which now has a 70 dollar balance) was declined. I do not believe this is a coincidence just some racist arab piece of ### trying to give me a hard time. Well guess what? you just lost a whole lot of paying customers and will not receive another damn penny from me. I refuse to spend MY money in an establishment that is racist.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Don'tBeAMoron

Scenery Hill, US

143 comments

Don'tBeAMoron of Scenery Hill, US

Sep 07, 2010 10:06 pm UTC

Verified customer

Unfortunately, people are this stupid.

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