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CB Condo and Homeowners Associations Sentry Management
Sentry Management

Sentry Management review: Rude property manager

D
Author of the review
11:28 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good Afternoon, Sentry:

We have a fairly new property manager for our community and she has been unresponsive and rude to myself and other residents and clearly doesn't understand she works for us. I have the email string where we were inquiring about whether the irrigation in our neighborhood had been turned on or not and she has lied to us, misrepresented information, and now (after sharing information) been extremely rude and unprofessional with me after a simple inquiry as to when the irrigation will be turned on. I would like someone from Sentry Corporate to either email me or call me back to further discuss and so that I can send you a copy of the email string from her. In closing, her rude and unprofessional behavior stands in contrast to Sentry's service standards of "kindness & professionalism."

Desired outcome: I and the other residents of Rancho's Santos expect a minimum of service and for the property manager to be helpful, courteous, and professional.

Confidential Information Hidden: This section contains confidential information visible to verified Sentry Management representatives only. If you are affiliated with Sentry Management, please claim your business to access these details.

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    More phone numbers
  3. Sentry Management emails
  4. Sentry Management address
    2180 W SR 434 Ste 5000, Longwood, Florida, 32779-5042, United States
  5. Sentry Management social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 21, 2026
  7. View all Sentry Management contacts
Sentry Management Category
Sentry Management is ranked 3 among 34 companies in the Condo and Homeowners Associations category
#01 FirstService Residential FirstService Residential #02 Associa Associa #03 Sentry Management Sentry Management #04 Leland Management Leland Management #05 Beau Chene Condominiums, Inc. Beau Chene Condominiums, Inc.
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