Send A Cake

It's a cute little idea. We got one for our kids and Halloween as a surprise and then I sent a Harry Potter one to a friend as a birthday gift. It's more of a novelty kind of thing. One time is plenty so no need to try to get repeat customers.
The cake is just ok. Super small.
What I really don't like is that you try to go buy the box and guess what? Cake is extra $6-10. Ok but there is no option except to have a cake. The place is literally called send a cake so why would it be extra to add the most basic cake when it should be included in the $40 you were already going to pay?
So extra $6 here. Extra $$ over here for a song to play. Extra $$ for butterflies. Always an extra.
Shipping is a TON! And they don't say until you are already almost checked out.
$40 stupid little surprise cake for fun suddenly $70 really quickly.

Think this is the cutest idea! Bet advised the cake is for one person only and small. I will be sending these out to my friends and family. Clever idea!

There will be 3 reviews

Easter box ? paid extra for pictures on the flaps $20,
Butterflies surprise ?- there were 14 butterflies which flew
Recipient 80 yr old widower
He was startled with the butterflies but enjoyed the experience
No comment in cake or cookies

Ordered this for my 11 year old. She loved it! The butterflies we amazing. The cake was delicious too.

Had one sent to my neice in California and it arrived on time and was just as advertised. They all jumped and laughed at the same time...they loves it! Just wish I was there to see her face

Very disappointed, tried to aire my grievance with the delivery service only to be cut off wanted to surprise my son with a nice remembrance for my first time away for his birthday they failed

I came across Send a Cake in a Facebook ad and gave it a try for a birthday present for my Mom. Quick and easy to order with lots of options for extras; fairly reasonable price. It arrived exactly one day ahead of time. Mom loved the butterflies and the cake, it's a great surprise for those who are hard to shop for. I 100% recommend them and will definitely shop again.

I was excited to send my friend a box with the butterflies. When I got the recorded video of her opening it, it was quite disappointing. She put it on the grass. The butterflies did not fly around as expected, all around. The instructions said to be placed on a flat surface. It should say flat surface like a table. The video showed what looked like the butterflies barley moved, flapped sideways and died. I had to send her a video of what it was suppose to look like.

So, I had high hopes for Send A Cake when I decided to order a cake for my daughter's birthday. I selected the delivery date of 2/11 and anxiously awaited the arrival of the cake. Unfortunately, my excitement was short-lived when I received the cake a day later than expected and to top it all off, it was damaged during transit. I mean, what a bummer, right?

So, I decided to give their customer service team a call to get the issue resolved. But boy, was I in for a ride! I left them a total of 4 messages and until now, I still haven't received a call back. Talk about frustration, it was like hitting a wall and not being able to get through it.

It was only until I did more digging that I learned that they used UPS to deliver their cakes. I mean, if I had known that they would entrust my precious cake with a third party courier service, I would've thought twice about ordering from them.

And don't get me started on their customer service team. When I called them to report the delay and damage of my cake, the first representative I spoke to actually hung up on me when I requested to speak to a supervisor. I mean, what kind of customer service is that? It's like they don't even care about their customers' experiences.

All in all, I would not recommend Send A Cake to anyone who wants a hassle-free cake delivery experience. I mean, don't waste your time and money on a company that clearly doesn't value its customers or understand what good customer service is all about.

You know what I love about Send A Cake? Okay, first of all, their whole concept is just awesome. I mean, who wouldn't want to receive a delicious cake in the mail? And they've got some pretty cool designs to choose from too. But let me tell ya, if you're looking to send a cake around a holiday like Valentine's Day, you might want to think twice. I tried to send a cake to my nephew for his birthday on the 11th, but apparently that's too close to Valentine's Day for them to guarantee delivery. So now the poor kid could get it any day between his birthday and three days later. Bummer, right?

But you know what's even more frustrating? Their website says to email for the best customer service, but then when you do, they tell you it could take up to 48 hours to get a response. Who's got time for that? Honestly, you might as well just call. It's not like you'll have to wait too long on hold or anything... *insert eye roll here

All that being said, I still think Send A Cake is a pretty cool idea. Just maybe don't rely on them for timely deliveries around holidays. Oh, and if you're a stickler for proper grammar, you might want to brace yourself for a couple mistakes in their emails too. But hey, we're all human, right? And who cares about a few typos when you've got cake on the brain?

Hey everyone, I'm here to share my experience with Send A Cake (sendacake.com) and it's not the best one, unfortunately.

My sister's birthday is coming up on March 17th and we're going through a really tough time as we just lost both of our parents. It's going to be her first birthday without them and she's feeling really down. To try and make her feel better, I wanted to send her a cake just like our parents always did. That's why I decided to give Send A Cake a try.

I ordered two cakes in my parents' name and requested that they be delivered on my sister's birthday. However, to my disappointment, my sister received the cakes today instead of on her actual birthday. I was really upset about this and decided to call Send A Cake to try and sort it out.

When I spoke to them, they didn't seem to understand the gravity of the situation. All they offered me was to refund my delivery fee of $16.00. I explained to them that this was supposed to be a really important birthday for my sister and that it's her first one without our parents. I hoped they would be more understanding and try to do something to make it right.

Overall, I think that Send A Cake has potential to be a good service but my experience with them just wasn't up to par. I felt like they didn't care about the situation and just wanted to brush me off with a refund. I hope that they can improve their customer service in the future and be more empathetic towards their customers.

So I was super excited to surprise my nephew with a delicious cake from Send A Cake for his graduation! I went all out and ordered a Chocolate Chip Bundt Cake with Fudge Frosting, Graduation Music, and Candy Kaboom. Unfortunately, the cake did not arrive on the actual graduation day, which was a big bummer for him. Instead, it came a whopping 4 days later thanks to good old Fedex. To make matters worse, I only ordered one cake, but he ended up with two boxes containing the exact same items - talk about a mix-up!

Not only that, but when my nephew finally opened the boxes, everything inside was completely melted! Keep in mind, we live in Texas where it gets HOT, so you'd think Send A Cake would know how to properly package and protect their products. Especially since they're dealing with food, chocolate, and candy! Don't get me wrong, I was happy that they refunded my purchase in full, but the fact that they had the audacity to ask me for photos was a bit of a slap in the face.

Overall, I have to say that I don't recommend buying from Send A Cake at all. The late delivery, melted goodies, and poor customer service all leave a bad taste in my mouth. However, I will give them some credit for at least refunding my money. Just be warned, if you decide to go ahead and order from them, make sure you've got a backup plan in place - you never know what might go wrong!

So, I've seen a lot of ads for Send A Cake online and thought that it would be a great gift idea for my brother. Our beloved mother had a massive stroke recently, so birthdays just aren't the same for us anymore. Our mom always made such a huge deal out of birthdays, so it's been tough since she's been gone for us to celebrate like we used to.

Anyway, I decided to order a cake from Send A Cake for my brother's birthday, hoping it would be a nice surprise to lift his spirits. I carefully chose the delivery date, thinking that it would arrive on his actual birthday, just like when you order flowers.

But then...the cake arrived a day early! Ugh. Talk about a disappointment. Today, on my brother's actual birthday, he has nothing to celebrate with. It's just an empty day that reminds us both that our mother is no longer here to wish us happy birthdays. Honestly, it sucks.

Thanks a lot, Send A Cake. You really dropped the ball on this one. It seems like such an easy fix to use a reliable delivery service that you control, but I guess that's too much to ask for.

So I decided to give Send A Cake a try for two special occasions, one for my bestie's birthday and the other for my sister's anniversary. I was so excited to pick out the perfect cake for them and send it straight to their doorstep, but things didn't go according to plan. The company mistakenly sent both cakes to my bestie's address, leaving my sister empty-handed on her special day. I was really upset and confused. How could they mix up two completely different addresses when I entered them correctly on their website?

I immediately shot off an email to their customer service team, hoping they would rectify the situation and resend my sister's cake to the right address. But to my surprise, they replied that they didn't take responsibility for wrong addresses. I couldn't believe it! I spent 65 bucks on each cake and the company wouldn't even make an effort to fix their mistake. My sister was left disappointed and without a cake on her anniversary.

Not only that, the second cake arrived on the wrong day too! What a total disaster. I was so disappointed in the company's negligence and lack of customer service that I vowed never to order from them again. It's frustrating to pay a premium price for a gift only to be let down by a company that doesn't care about their customers.

Overall, my experience with Send A Cake was a complete letdown. Their prices may be high, but their service and attention to detail are seriously lacking. I wouldn't recommend using them, unless of course, you want to risk ruining a special occasion.

Hey there,

I have some mixed feelings about Send A Cake. On one hand, the cake itself was pretty good and definitely a nice surprise for my mom on Mother's Day. On the other hand, the whole process leading up to the cake arriving was a bit of a mess.

First off, it was really frustrating that there was no way to talk to anyone on the phone. I don't know about you, but sometimes I just want to talk to a human being instead of sending emails back and forth. And speaking of emails, the turn-around time on responses was pretty slow - I had to wait 24-48 hours for each reply.

I ordered the cake on May 7th because there was an ad saying it would arrive by Mother's Day. The email confirmation said it would be delivered on a Saturday, but didn't specify which one. When the cake didn't show up, I checked the tracking number and it said it wouldn't be delivered until the 20th - after Mother's Day! But then, magically, it was suddenly out for delivery on Mother's Day itself. It was a bit of a rollercoaster.

All in all, I'm not sure I'd use Send A Cake again. The lack of customer service options and the confusion around delivery dates made it more stressful than it needed to be. But if you don't mind a little bit of a gamble, the cake itself was tasty.

So, I wanted to surprise my homie with a cake that explodes with confetti. I found Send A Cake and thought it would be perfect! Unfortunately, when the day came, I didn't get a package and when I reached out to their customer service crew, they blamed FedEx. I mean, come on, y'all picked the delivery service! They gave me back my $10.00 fast shipping fee but told me to talk to FedEx myself. What kind of service is that?! If I'm paying for something, I expect the company to sort it out if there's a problem. I'm pretty sure FedEx lost my goods, but Send A Cake should be the ones to talk to and sort it out. But check this out! They tried to tell me that even though the cake was delayed, I could still eat it since it's good for a few days. REALLY?!? That's not what I'm about, people! I don't care about the cake, I wanted the birthday surprise to be on time! Now, I'm hoping that I'll get my full refund.

Hey there peeps!

So, I wanted to share my experience with Send A Cake (sendacake.com). I've used them twice, and let me tell you, it's been a bit of a rollercoaster ride.

The first time I sent a box to a coworker, and it was lit. I was nervous when I paid for expedited shipping, but it arrived on time, and my coworker was over the moon about it. It was a real win-win situation!

Feeling super confident, I decided to do the same thing for my son's birthday. However, his box never arrived. I was sooooo pumped about his reaction, but the disappointment hit me like a ton of bricks when the box didn't show up.

When I contacted the company, they insisted that it had been delivered. But seriously, where was it delivered to? It definitely wasn't the right address. So now, not only am I out nearly $100, but I have to investigate what on earth Fed Ex did with the box. And to make matters worse, my son didn't even get a birthday greeting from me.

I got a real vibe that my initial trepidation was the truth. You know what they say, 50/50 chances are not good enough in this economy. So, sorry Send A Cake, but I won't be using you guys again.

Hopefully, this helps y'all out! So buyer beware!

Wow, let me tell you about my experience with Send A Cake (sendacake.com). I stumbled upon this cute little idea and decided to surprise my kids with one for Halloween. Let me tell you, they were thrilled! It was such a fun surprise for them and definitely made their day.

But it was more of a novelty kind of thing, you know? I wouldn't necessarily buy one again.

However, I did end up sending one to a friend for her birthday - she's a big Harry Potter fan so I figured it would be perfect! And she loved it too.

The cake itself is just okay, I wouldn't say it's anything special. And it's super small, so keep that in mind.

But what really grinds my gears is the extra costs. You go to buy the box and bam, cake is an extra $6-10. Excuse me, what? The place is literally called Send A Cake, so why would the most basic cake not be included in the $40 you were already going to pay?

And then there's all these other add-ons that cost extra too. Want a song to play? Extra money. Butterflies? Yep, extra money. It seems like there's always an extra cost.

And don't even get me started on the shipping. It's a ton of money, and they don't even tell you until you're almost checked out.

So what started as a $40 fun little surprise cake suddenly became a $70 expense. Yikes.

Overall, Send A Cake is a cute idea for a one-time gift. But don't expect to become a repeat customer - the novelty quickly wears off when you start adding up all the extra costs.