Scribd$8.99 monthly scribd withdraw from my bank account since october 2018?

J Nov 27, 2019

Hi, my name is Jean-marie Corrois,
I just wanted to understand why I have $8.99 being withdrawn from my bank account every month since October 2018 to the benefit of Scribd Inc.
I don't recall having subscribed to any of your products, unless I missed or forgot something.
Could you enlighten me please before I create a claim with my bank.
Thank you
My email is [protected] or [protected]

  • Scribd Customer Care's Response · Nov 27, 2019

    Hi Jean - Thanks for reaching out. Upon review, it looks like you created a subscription with us under the first email address you provided in your review. We've followed up via email with more information and resolved this issue for you. Your subscription has been canceled, you've been refunded for your recent charge, and you will not be billed further. For reference, your ticket number is #2420239, and the specialist you are working with is Vanessa. Thanks again, and have a wonderful day!

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