The complaint has been investigated and
resolved to the customer's satisfactionResolved Savings2Go — unsolicited e-mail, unwanted membership
resolved to the customer's satisfaction
Unsolicited e-mail, unauthorized “membership” established in my name.
On the morning of [protected], I received an unsolicited e-mail from Savings2Go
stating “welcome to Savngs2Go” here is your membership number.
I have never heard of this “company” nor have I ever applied to them for a “membership.” Being suspicious, I Googled “Savings2Go complaints” and found a treasure-trove of horror stories about unauthorized charges being made to credit cards.
I immediately contacted the nearest Better Business Bureau in Abilene, Texas about this organization and they were no help at all.
I became concerned about charges showing up on one of my credit cards so I decided to call a phone number in Plano, TX associated with Savings2Go, AKA “Stonebridge Benefits Services Company” at 2700 West Plano Parkway, Plano, TX [protected]. I advised the first person I talked to of the unsolicited e-mail and my desire to NOT BE A MEMBER. I was immediately given the run-around and then asked for personal information concerning my home phone number and my date of birth. I told this person, “let me speak to your supervisor” and I soon began a conversation with someone named (I believe) Sharon. I repeated my dilemma, and got the same song and dance concerning “You need to give me your home phone number and date of birth…”
Long story made short, I told Sharon I was about to file a complaint with the Attorney General of Texas if she didn’t immediately remove me from their “membership.” I did give them the bogus membership number they assigned to me and told them, stop this immediately. Not knowing if they indeed will delete my “membership” and stop sending me unwanted and unsolicited e-mails, I filed a complaint on-line through the Attorney General of Texas.
I am now in the process of sending my complaint file to the address of stonebridge benefits in plano by certified mail with delivery confirmation to ensure these unscrupulous people stop, cease and halt all further e-mails to me. I also wish to keep a paper-trail of this in the event I discover charges being made to my credit card. If they do not comply, I am delighted to file a lawsuit against these people.