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1.7 20 Reviews

How responsive is Save Dollar Stores's customer service?

0 Resolved
10 Unresolved
Absolutely frustrating 🫠
It's quite possible that Save Dollar Stores is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Save Dollar Stores's silence.
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Save Dollar Stores reviews and complaints 20

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Newest Save Dollar Stores reviews and complaints

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6:37 pm EDT
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Save Dollar Stores Save Dollar Stores Delivers Excellent Value and Seamless Online Shopping Experience

I recently stumbled across Save Dollar Stores (savedollarstores.com), and I have to say that I was blown away by the value they offered on my purchase. I quickly placed an order for an item I had been eyeing for some time and was pleasantly surprised at how easy the entire process was. From selecting the product to making payment, the experience was seamless, which is always a welcome relief when shopping online.

What impressed me even more was the shipping. Despite being a little apprehensive about the delivery time, I received my package in record time, which was perfect. I could not wait to try out my purchase, and I am pleased to say that it exceeded my expectations. In fact, I was so pleased that I ended up ordering extra plates for it, knowing that I would be using it a lot in the future.

The quality of the product was top-notch, and I could not be happier with my purchase. I even saved the website and took a screenshot of it just in case I forget the proper name. What can I say? I am beyond satisfied with Save Dollar Stores. They have a loyal customer in me, and I will definitely keep my eyes open for future purchases on their site.

In today's world, where it's not always easy to find value for money, it's refreshing to come across a business that delivers on their promise. Save Dollar Stores is doing an excellent job of providing high-quality products at affordable prices, and I commend them for it. Keep up the great work! The world needs more businesses like yours, and I'm grateful to have found you.

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5:18 pm EDT
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Save Dollar Stores Save Dollar Stores Review: Poor Customer Service and Incomplete Order

I had a pretty disappointing experience with Save Dollar Stores, and I wanted to share it with all of you. I had ordered a bulk set of flour sack towels (set of 6) and had ordered 7 sets as I needed them in bulk. However, when the package was delivered, I was disappointed to find that I had received just 7 towels instead of the 42 that I had ordered.

I did what I thought was the right thing to do and emailed the company to report the issue. Unfortunately, I didn't receive any response for a while. So, I decided to give them a call for further inquiry. When I finally got through to their customer representative, they informed me that they were sold out of my ordered stock. They expressed their apologies and promised to initiate a partial refund.

At this point, I was willing to give them the benefit of the doubt, but my disappointment was far from over. It took them four long days before they even responded with an email claiming to have posted a partial refund for the missing towels. Two more days passed, and I still didn't receive any further response to my emails. I eventually gave up hope of a resolution, and this led me to post my complaint on their contact page. In response, they claimed they would forward the issue to the "appropriate department."

Needless to say, this whole ordeal left me incredibly unhappy and unsatisfied with Save Dollar Stores. It's quite frustrating to receive poor customer service, especially when you have paid for a product and received less than what you expected. I'm hoping that by sharing my experience, others will be aware of the potential risks involved with ordering from this store. I wouldn't want anyone else to fall into this same trap. If you're thinking of shopping from Save Dollar Stores, I suggest you think twice and consider some of the other online stores available that offer better products and customer service. Overall, my experience was very disappointing and I would not consider shopping from Save Dollar Stores again.

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4:16 pm EDT
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Save Dollar Stores Improving Save Dollar Store's Follow-Up Process for Customer Feedback - A Review

Save Dollar Stores is an online store that offers a wide range of products at affordable prices. Though their products are great, I think the company could improve their follow up process for customers. Specifically, it would be helpful if they could show the items ordered when asking for a follow up.

I recently received a follow up request for my May 3 order, but had already filed the paperwork away and since ordered something else. I had to go back to my filed paperwork to make sure what they were asking for. While I was happy to provide my feedback, I found it slightly inconvenient to have to dig through my files to confirm my order.

In the future, I would not take the time to respond to their survey if I have to go through extra work to answer it. It would be much easier if the items ordered were listed or pictured in the follow up request. This would save time and effort on my part, and make the feedback process much more efficient.

Overall, I am satisfied with my experience at Save Dollar Stores. However, by improving their follow up process, the company could make the shopping experience even better. Thank you for considering this request.

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Is Save Dollar Stores legit?

Our verdict: Complaints Board's thorough examination reveals Save Dollar Stores as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Save Dollar Stores stands out for its commitment to quality and security. Clients considering Save Dollar Stores should delve into its customer service record to gauge compatibility with their expectations.

Save Dollar Stores earns 91% level of Trustworthiness

Perfect Trust Endorsement: Save Dollar Stores achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Save Dollar Stores has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Savedollarstores.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Savedollarstores.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Save Dollar Stores have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Savedollarstores.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Save Dollar Stores has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Save Dollar Stores protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Save Dollar Stores has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Save Dollar Stores Save Dollar Stores Review: Poor Service, Deceitful Practices, and No Refund

In my personal experience, I cannot recommend Save Dollar Stores. The level of service I received was severely lacking, as I placed an order with them and waited over a month for my shipment to arrive - only to find that it never would. When I reached out to request a refund for my purchase, my inquiries were completely ignored.

Unfortunately, this is not the only occasion where I found this company to be untrustworthy and deceitful. For example, when I requested a tracking number for my order (which was three weeks after my initial purchase), they did provide me with a number - but it quickly became apparent that it was a false sense of security. The tracking information only indicated that the label had been printed and that USPS had yet to receive the item. I brought this to their attention and received nothing but continued stalling tactics and more excuses.

Needless to say, this behavior is unacceptable and has left me feeling completely dissatisfied with Save Dollar Stores. My recommendation is to steer clear of this vendor entirely, as it's simply not worth the potential headache and frustration.

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Save Dollar Stores Save Dollar Stores Review: Good Product, Slow Shipping Process

Based on my recent shopping experience at Save Dollar Stores (savedollarstores.com), I have mixed feelings about the overall process. While I was satisfied with the product I purchased and the shipping time designated by the actual shipper, I was disappointed with the length of time it took for the company to actually ship my item.

For several days, I checked the website for shipping updates and continuously saw the message, "We are preparing your order." As a consumer, it's frustrating to see this message consistently and not receive any further indication of when my package would be shipped. I understand that Save Dollar Stores likely receives a high volume of orders, but the delay in shipping was a concern to me.

In my opinion, the shipping process should not take such a long time. It's simply a matter of putting the item in a box, addressing it, and sending it off. However, I do recognize that sometimes there can be unexpected issues that arise which can impact the shipping process. Perhaps hiring additional staff to handle a larger volume of orders could benefit the company's overall customer satisfaction.

On a positive note, I did receive a timely response from Save Dollar Stores after reaching out to them via email. Unfortunately, the response did not provide any new information beyond what was already present on their website.

Overall, I would consider shopping with Save Dollar Stores again in the future but hope that they work on improving their shipping process to ultimately provide a more seamless shopping experience for their customers.

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Save Dollar Stores SaveDollarStores Review: Fraudulent Practices and Inadequate Customer Service

Based on the multitude of recent reviews for SaveDollarStores, it is abundantly clear that this online store is incapable of providing adequate customer service and is engaging in fraudulent practices towards consumers. Unfortunately, I can testify to this as I, along with many others in the past year, have experienced a failure to receive a product I ordered over a month ago. As I reached out to their chat support, I was repeatedly given the run-around with promises of "looking into it and getting back to me in 48 hours" that never came to fruition. To make matters worse, I attempted to leave multiple voicemail messages for their technical support team and never received any sort of response. It is alarming that like so many others, I have now fallen victim to purchasing a product that will never be delivered. I firmly believe that a class-action lawsuit is necessary to address the deceitful and unacceptable practices conducted by SaveDollarStores. It is imperative that consumers be aware of the potential risks and consequences of doing business with this company.

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Save Dollar Stores Disappointing Experience with savedollarstores.com: Overpriced Items and Poor Customer Service

When I stumbled upon savedollarstores.com and saw their range of scarecrows, I was excited to purchase them. However, my experience with the site turned out to be a bit of a letdown. I placed an order for what I thought was going to be 4 scarecrows, but what I received were 2 small toothpick scarecrows that were not up to the mark. Furthermore, I was charged a whopping $20 for this purchase!

To make matters worse, I went to Hobby Lobby store in California and found the exact same product for $1.19 each. I was shocked at how overpriced the items were on this website! The quality of the product did not match the price tag, and it was frustrating to have paid so much for such a small quantity of scarecrows.

I tried to get in touch with customer service to raise my concerns and request a refund but I struggled to understand what the representative was saying due to a language barrier. I thought I heard something about store credit, but I wanted my money back. After going back and forth and repeating myself several times, I felt defeated and decided to keep the items, fearing I would lose my money altogether.

Overall, my experience with savedollarstores.com was highly disappointing and I regret my purchase. The website has overpriced items and poor customer service that needs improvement.

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Save Dollar Stores Save Dollar Stores Review: Reasonable Prices but Some Delay in Shipping

I recently tried out Save Dollar Stores (savedollarstores.com) and was satisfied with the overall experience. While it did take longer than I expected to find out whether my order had been accepted, I was pleased to see that all merchandise arrived in great condition.

The transactions themselves were a bit different than what I'm used to, as there was an extra step involved with finding a seller for my product and waiting for them to prepare my order. However, once this was taken care of, I received an email with a tracking number and an estimated delivery date.

Although there was some delay in the shipping process, I found that the prices quoted on Save Dollar Stores were reasonable and worth the wait. It's important to keep in mind that there's a "middle man" involved in these transactions, so it's natural for the delivery process to take a bit longer than usual.

Overall, I was pleased with my purchase and would definitely consider using Save Dollar Stores again in the future. My order arrived as expected and in good condition, so I have no complaints about the return or other services offered. If you're willing to be patient and wait for your items to arrive, I would recommend giving this site a try.

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Save Dollar Stores Save Dollar Stores Review: Terrible Customer Service and Dishonesty

In my honest opinion, I would not recommend purchasing anything from Save Dollar Stores. I recently ordered a "Cricut Maker Washable Fabric Pen 1.0 for fabric craft 1 piece" from their eBay store (https://www.ebay.com/usr/savedollarstores) on April 16,2020, with an expected delivery date of April 21-23. However, by April 20th, I saw no sign that the item had shipped yet, so I reached out to them about the delay. Unfortunately, the response I received was unsatisfactory - they mainly used COVID-19 as an excuse for their difficulties in shipping and claimed to have a "skeleton infrastructure".

I then decided to cancel my order and requested a refund. But rather than refunding me, they proceeded to create a tracking number on April 21st and asked for a few more days. I once again told them that I didn't want the item and to cancel the order, but they still gave me the runaround. They kept insisting on waiting a few more days and blamed the pandemic for their inability to fulfill orders promptly.

After four days, I opened a case against them with eBay, and it turns out that they had not shipped the item yet, despite apparently creating the tracking number. I called USPS to follow up, and they confirmed that they were still waiting for the seller to give them the package for shipment.

In my opinion, their customer service is unacceptable, and they appear extremely dishonest. They lied about shipping the item, and it seemed like they were trying to keep my money even if they didn't deliver the product. Despite my complaints, eBay insisted that I give them more time to resolve the situation, but I remain skeptical. I would definitely stay away from this company, and I intend to share my experience on various social media platforms until my refund is processed.

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Save Dollar Stores Poor Customer Service Experience with Save Dollar Stores - Beware of ordering from savedollarstores.com!

I had a really disappointing experience with Save Dollar Stores (savedollarstores.com). I placed my order on 3/9/19 and my credit card was charged on the same day. I received a shipping notice on 3/15 with a tracking number, but when I checked the tracking information it showed that the item had not been received by the shipper DHL. When I contacted SaveDollar Customer Service, they kept repeating the same thing over and over again, telling me to "please wait 2 business days" and "we appreciate your patience." Unfortunately, my order never made it to DHL and they only received an electronic notification from SaveDollar, but not the actual item.

The DHL customer service representative advised me to contact my credit card company because SaveDollar was "giving me the run-around." To make matters worse, the tracking number was deleted from the DHL tracking system and now SaveDollar is saying that the item is "in-transit/delayed" in the USPS system - which is simply not true. Whenever I check the USPS tracking, I get the same message: "USPS Currently Awaiting Package".

I requested that SaveDollar Stores send me a replacement since my order was obviously never taken to either DHL or USPS, but I did not receive any appropriate response - just an apology for the inconvenience and another promise to provide a suggested resolution within one business day. Unfortunately, no action was taken and I feel like I've had a terrible customer experience. Amazon, SaveDollar's competition, offers excellent customer service by frequently updating customers on progress with tracking orders and also replacing items immediately if they do not arrive.

In the highly competitive retail market, companies cannot afford to ignore their customers and provide poor service. SaveDollar Stores should have canceled my order and refunded my payment immediately if they couldn't fulfill my order. Unless they drastically improve their customer service, it's doubtful that they will remain in business for long.

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Save Dollar Stores Nightmare Shopping Experience at Save Dollar Stores: No Updates or Communication for Over a Month

I had an unfortunate experience shopping at Save Dollar Stores (savedollarstores.com), and it's been a total nightmare. I placed an order for a product I really wanted over a month ago, and it's been radio silence ever since. Despite reaching out to customer service multiple times, I have yet to receive any shipping information or updates on the status of my order. Needless to say, I'm incredibly frustrated and disappointed.

What's even more worrisome is that I've been told to patiently wait for my purchase to arrive, which is not exactly reassuring given the amount of time that has passed. As a consumer, I deserve better than vague promises and waiting with no end in sight. I don't think it's too much to ask for some transparency and reliable updates.

The one saving grace in this situation is that I chose to pay with PayPal, which gives me some peace of mind. However, I shouldn't have to resort to filing a dispute to get my money back when I simply wanted to make a purchase from a supposedly reputable retailer.

Overall, it's unfortunate that my experience with Save Dollar Stores has been so frustrating. I hope that they can improve their communication and fulfillment processes to avoid similar issues for future customers.

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Save Dollar Stores Review of Save Dollar Stores: Good Products, Poor Shipping and Handling

I recently had the opportunity to shop at savedollarstores.com and although I was pleased with the bottles I purchased, my experience with shipping and handling left much to be desired. Unfortunately, on every occasion that I received a shipment from them, many of the items were broken due to poor packaging. This was extremely frustrating, as I had to take the time to call customer service and send photos of the damage in order to request a replacement. To their credit, Save Dollar Stores did replace the items and shipped them again. However, despite their efforts, the same issue occurred, and I ended up with six broken bottles in total. Though I appreciated their willingness to replace the damaged items, the hassle of having to go through this process multiple times was certainly not ideal. Overall, I was disappointed with my experience and hope that Save Dollar Stores can make improvements to their shipping and handling methods to avoid similar issues in the future.

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Save Dollar Stores Disappointing Experience with Save Dollar Stores: Poor Customer Service and Return Policies

My experience with Save Dollar Stores was frustrating to say the least. I had originally placed an order through another company that was then processed by SDS. However, instead of being notified that my order was being processed, I received an email from SDS saying that they were waiting for my order. Confused, I ended up placing a second order without realizing that the item had already been ordered on my behalf.

When I tried to return the duplicate item, I faced numerous obstacles and hoops to jump through. It was almost as if they didn't want me to return it at all. Needless to say, this experience left me feeling extremely dissatisfied with Save Dollar Stores.

It's a shame, because I had initially been hopeful about using their services and potentially recommending them to others. But now, I wouldn't dream of it. In fact, I would actively discourage anyone from using their services. Unless they drastically improve their customer service and return policies, I won't be giving them any more of my business.

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Save Dollar Stores Warning: Save Dollar Stores Overpriced and Poor Customer Service

Recently, I placed an order for clear Christmas ornaments on the Save Dollar Stores website. While navigating the site, I came across a special deal where I could purchase four ornaments for $3.72. Excited about the opportunity, I decided to order four sets of the ornaments, believing that I would be receiving a total of 16 pieces for an affordable price.

However, upon receiving my package, I was disappointed to find that I had only received four bulbs. Upon further examination of my order, I realized that each individual ornament was priced at $3.72, which meant that I had grossly overpaid for my purchase.

Frustrated and annoyed, I immediately called the customer service hotline listed on the website to voice my dissatisfaction. Unfortunately, instead of reaching a live representative, I was redirected to a voicemail system. I left a message expressing my concerns, but as of yet, I have not received a reply.

To say the least, my experience with Save Dollar Stores has left me feeling extremely dissatisfied. Not only did I overpay for my purchase, but the lack of customer service has made the situation more frustrating. I feel as though I have been taken advantage of, and I am seriously considering filing a complaint with the Better Business Bureau. If you are considering using this website, I strongly advise you to proceed with caution.

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Save Dollar Stores Frustrating Experience with Save Dollar Stores Website - A Customer Review

I recently had an experience with the website for Save Dollar Stores (savedollarstores.com) and unfortunately it was quite frustrating. It seemed that every time I searched for a specific item, different results would come up. This made the process of finding just one item an incredibly time-consuming and frustrating task, which took me several hours. Once I finally found what I was looking for, I encountered another hurdle; I could not locate where to sign in to my account in order to complete my pending order.

To add to my frustration, I found the website itself to be incredibly slow and unresponsive. I spent the better part of my day trying to purchase just one piece of paper, and if I hadn't needed it so badly, I likely would have given up on the site entirely. Unfortunately, this experience has left me feeling doubtful that I will return to make further purchases from Save Dollar Stores.

While I understand that websites can occasionally experience technical difficulties and glitches, the issues I encountered on savedollarstores.com were significant enough that they greatly impacted my experience as a customer. I hope that the company will take steps to improve the usability and functionality of the website, in order to provide a better shopping experience for all of its customers.

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Save Dollar Stores Beware of Save Dollar Stores' Customer Service: A Frustrating Experience

When I stumbled upon Save Dollar Stores (savedollarstores.com), I was excited at the prospect of getting the products I needed at an affordable price. However, my experience with their customer service has left me feeling quite frustrated and dissatisfied.

I recently had to return an item I had purchased because it was the wrong size. As per their instructions on the website and my invoice, I tried to obtain a return item code, which I needed to send the item back. Despite my efforts, I was unable to secure the code even after reaching out to a live person. After more than a week of trying, I eventually sent the item back without a code.

It's been a while now since I sent the item, but I have yet to receive any form of acknowledgement, let alone the credit that I was expecting. This lack of response has left me feeling disappointed and uncertain about whether I will get my money back.

Overall, while Save Dollar Stores' prices may be competitive, their customer service and returns process needs improvement. I urge potential customers to be cautious when shopping here and make sure they have a clear understanding of the return policy prior to purchasing anything.

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Save Dollar Stores Save Dollar Stores: Unacceptable Customer Service and Overcharging

I am sorry to say that the experience I had with Save Dollar Stores (savedollarstores.com) was extremely disappointing. I placed an order with the company, however, I received the wrong item. Despite repeated attempts to contact the company, they took no responsibility or made any attempt to correct the issue. This is an unacceptable level of customer service.

To make things worse, I discovered that I was overcharged for the incorrect item and was forced to pay more than what was originally quoted on their website. I am extremely dissatisfied with the lack of transparency and honesty demonstrated by this company.

It is important for businesses to take care of their customers and adhere to fair and honest business practices. In this case, Save Dollar Stores has failed in both regards. As a result, I will be sharing my experience with others on social media platforms such as Facebook, Twitter, and Instagram to warn them about the poor service they can expect from this company.

I will never do business with Save Dollar Stores again, and I strongly advise anyone else to take their business elsewhere. I believe it is important to demonstrate integrity and respect for your customers, and Save Dollar Stores has shown neither.

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Save Dollar Stores Dissatisfied with Save Dollar Stores' Lack of Transparency and Customer Service

I recently had a frustrating experience with Save Dollar Stores, an online retail store that boasts competitive prices on their merchandise. I placed an order through their website eight days ago, and as one would expect, I eagerly awaited its arrival. However, after several days had passed with no shipping or tracking information provided, I began to feel concerned.

To ease my apprehension, I decided to call customer service to inquire about the status of my order. Unfortunately, the information I received from the representative was disheartening. Apparently, my order was on hold, and there was no available shipping or tracking information to provide me with at the moment. The representative did assure me that she would email me by the end of the day with an update, but I have yet to receive that message.

Needless to say, this has left me feeling disappointed with Save Dollar Stores. I was greatly anticipating receiving my package, and now my excitement has been replaced with frustration and disappointment. I sincerely hope that the company does fulfill my order and sends it to me as soon as possible.

Overall, I regret trying out Save Dollar Stores. Though their prices may be enticing, the lack of transparency and delay in communicating updates about my order has left me feeling disillusioned. I hope that they improve their customer service in the future as to avoid similar experiences for others who shop with them.

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Save Dollar Stores Save Dollar Stores: Beware of This Misleading and Dishonest Seller

I recently had an unfortunate shopping experience with Save Dollar Stores (savedollarstores.com) and thought it was important to share it with others. I ordered two sets of "36-Pack Sharpie Pens" through Google Shopping and was very excited to receive them. However, when the package arrived, I was shocked to find that there were only two new, bare pens inside.

I immediately reached out to Google Shopping to report the error. They assured me that a full refund was warranted, but it would take some time to resolve the issue. I then contacted Save Dollar Stores to explain what had happened and to inquire about returning the items. They agreed to accept the return but kept $5.50 of my money because they claimed the package had been opened.

I was frustrated and disappointed to see that several other customers had reported the exact same experience over the previous four years. It seemed that Save Dollar Stores had not taken any steps to address this issue, despite the numerous complaints they had received.

Getting Google Shopping to step in and correct the situation required a great deal of effort on my part, and I may even have to file a complaint with AMEX to resolve the issue. I wanted to share my experience with others so they could avoid the same headaches that I went through. In my opinion, it's important to be careful when shopping with Save Dollar Stores and to proceed with caution. Shopper beware!

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Save Dollar Stores Saveollarstores.com Review: Frustrating Package Tracking & Communication

Upon placing a recent order with saveollarstores.com, I encountered an issue with package tracking information that caused me some frustration. Unfortunately, the tracking number provided by the company was not recognized by the shipping carrier, leaving me with no way to keep tabs on my order's progress.

When I reached out to the seller for more accurate tracking information, I received a canned response that simply stated my order would arrive in the stated timeframe. While I appreciate that the order ultimately arrived on schedule, this response did not actually address my concern regarding tracking and left me feeling dissatisfied.

While my order was relatively small and not particularly time-sensitive, this experience has definitely made me hesitant to place any larger or more important orders with saveollarstores.com. It's frustrating when a company misses the mark on even the smallest details, and I don't want to risk having future orders impacted by similar issues.

Overall, while I appreciated some aspects of the shopping experience with saveollarstores.com (like their selection and pricing), the lack of clear communication regarding tracking information makes me hesitant to fully recommend this retailer to others.

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