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Fallas Discount Stores Customer Service

0

National Stores Inc.

375 N Capitol Ave.
San Jose
California
United States - 95133

Customer Support Phone Numbers

Mon9:00 AM - 10:00 PM
Tue9:00 AM - 10:00 PM
Wed9:00 AM - 10:00 PM
Thu9:00 AM - 10:00 PM
Fri9:00 AM - 10:00 PM
Sat9:00 AM - 10:00 PM
Sun9:00 AM - 10:00 PM
Plus

Fallas Discount Stores Complaints & Reviews

Fallas Discount Stores / oakland store

K4
K42 on Sep 24, 2018

I am concerned because I have 2x called your corporate office to make them aware that the security lights on the Oakland Fallas do not come on at night. I was informed by the rep that maybe the manager wants them on during the day and not at night. This makes absolutely no sense to be why...

Fallas Discount Stores / security

Do
Dominic Roberson on Sep 7, 2018

This man made accusations about me and my two sons that were not true, I told him we would never do a thing like that and he said he was 99% sure it was me. He disrespected me and my sons with deliberate discrimination and slanderous remarks on our character in front of 30plus customer...

Fallas Discount Stores / service

Ja
Jason T Rose on Aug 14, 2018

Do you allow Management to hire their own family members? I know for a fact your DM Rebecca hired her daughters to work for her. How is that fair treatment to other workers? Mahary, Nini and Monica are her daughers. I worked with Rebecca as a associate in small bridal store. We would have...

Fallas Discount Stores / refuse to refund

Ro
rosina90 on Jun 29, 2018

I bought 6 shower curtains at the Fallas store in Spring texas off of 1960 and asked when I checked out if I coud return them with receipt if they did not work for me because I was planning to use them for outdoor curtains and did not know if they would be completely right for the job...

Fallas Discount Stores / hazardous shopping conditions store #0695

Sh
sharron forney on Mar 18, 2018

Unfortunately I visited this store yesterday 3/17/18. Hoping that someone had finally cleaned up this place. Negative, its the dirtiest store I have ever seen. As you walk in, there's piles of dirt, trash and clothing on the floor. The glass windows and entry doors look like they haven't...

Fallas Discount Stores / customer service

An
andreaibarle on Nov 11, 2017

I am complaining today because your cashier Michelle really upset me today. I told her the price on an item that was 3.99$ she refused to listen to me when I said check the price. Then she charged me 5.99 for it because she said that's what it rang out to. So I paid for it then she wa...

Fallas Discount Stores / An exchange

Mi
Misty Dawn Haeber on Mar 17, 2017

I went to the store to return a few items that I bought that I found out did not fit after getting home because there is no dressing room. They're happy to exchange it but explain to me that regardless of the price I paid whenever it is and it whatever price it came up would be but I got...

Fallas Paredes, Mcallen Texas / Unethical behaviour

Mi
miguelnjulz on Oct 2, 2016

Store 297, mcallen texas. Treats employees like dirt, no one gets a say in the process of baskets weighing pretty much twice their weight.Poor girls pulling and guys with no back supports. The things dont have wheels and almost get dismanteled. Restrooms are bad and the smell, well worse...

Fallas Store / Bad customer services /rude employees

Re
Reviewer74460 on Dec 28, 2015

You can find cute cheap or decent price things at this fallas. But the some employees are rude. one (older Mexican or hispanic )lady who barley speaks English messed up my card transaction so it was declined . She misheard me she says"oh im sorry i dont undertand" pointing at the register.the...

Fallas / Customer service so rude , they stole me!

Le
lesly36 on Dec 13, 2015

I went to the store on november 25 to do an exchage of two mens pants, when i arrive the cashier told me to leave the bag with the pants there and she ask me for the receibe so i gave it to her, then i went to pick up stuff (pretty much by the way) and i totally forgot abaut the exchange...

Fallas Discount Store / Management

Re
Reviewer75769 on Nov 15, 2015

As consumers, we choose to shop at discounted merchandise stores but this does not mean we choose to experience cheap customer service. Under-paid and under-educated employees need the appropriate training from leadership in order to teach them how to properly deal with customers on a...

Fallas / Issues with exchange

10
10070 west park dr 202 on Oct 21, 2015

HELLO, My name is Termaine Battle, i am a frequent shopper of fellas being that it is close to my office building . I have recently visited your store at 7417 southwest freeway houston tx 77074 on 10/20/2015. I made a few purchases that were to my liking. However there was one product that...

Fallasstores.com / Rudeness, harrassment

Re
Reviewer96793 on Aug 29, 2015

At exactly 8:47 PM EST, I walked into your Fallas store in Pleasant Ridge. Upon entering another person and myself were informed that the store would be closing in 10 minutes (should have been 13-but close enough). All I needed to purchase was a couple pair of small size 5 undergarment...

Fallas Paredes / Rude Untrained "Manager"

Pa
Patricia Benav on Aug 19, 2015

Knowing that every time I call to file a complain I'm put in a voicemail I will leave a message, You might ignore it but is my way of getting my rage out of the extremely poor customer service handle by a "manager" at store #331 on Phoenix/Glendale Az. I bought toddler's shoes size 7 in...

Fallas Paredes / Lack of Management skills/rudeness

Je
Jeannie Reyes on Jul 8, 2015

I visited yesterday July 7, 2015 Fallas Paredes on Hwy 6 and Bellaire in Houston Tx, 77083 I went with a friend. I am a client for many years on this store . My friend was very happy to see the prices, she started trying clothes, she was really surprised that the store does not have...

Fallas Discount Store / Rude no communication

Ma
Maria1352 on Jun 17, 2015

I've shopped at Fallas for a few years now and last night was a first rude encounter with an check out clerk, Lawanda #9023083. My main goal there was I wanted to purchase a purse. I loved this purse, just right, medium size and priced at $16.99. Then I continued to shop and got 6 more...

Fallas Paredes / Rudeness

Ye
yesvarg on Mar 18, 2015

On March 17th at around 8:35 my mom and I walked in the store to take a quick look at the merchandise they had. We knew we had little time so we tried to look for stuff as quickly and organized as possible. Time went by quick. At 8:55 a employee reminded me that there was 5 minutes left. I...

Fallas Discount Stores / terrible customer service, rude employees, and rude management.

Gs
Gsalazar on Oct 20, 2014

I went to exchange a pair pants I bought the other day and the cashier rudely told me that the pants were not on my receipt even though it was the only time I have been in there and no other place in town has the same pairs of pants as follows care she proceeded to be rude to me and ended...

Fallas Paredes / Discriminated/ rudeness

Ma
mayra F gonzalez on Dec 30, 2013

Good morning, I received this email address to inform you the bad customer service that is been taken at store#222. I went to Fallas Paredes yesterday around 5:30pm and I have 6 children my two year old was asleep and my 3 year old was crying so not thinking I grabbed a pillow that wa...

Fallas Parades / Worst place to work for!

Bo
boohoowhyme on Jul 29, 2012

This has the be the worst job in the world, no matter how much work you put in or how bad you want things to change the store always looks like crap. We get the absolute dirtiest worst customers as they leave dirty diapers, poop, pee on the floor! What human being would act that way I...