Saudia / Saudi Arabian Airlines / Saudia Airlines review: rudeness and harassment

While traveling from USA to Saudi Arabia, we had an extremely unprofessional and rude experience from Saudia Airlines staff at the entrance gate of Airplane after checkin gate in Madina (Flight Number 734, e were booked for connecting flight with the baggage checked in for international final destination. There was a Saudi staff member standing at the gate of the plane who was extremely rude, and started shouting at the family and harassing the kids. He took the carry on bags that were as per the guide lines of Saudia Airlines in dimensions and weight (please note that the same bags were used from San Francisco to Frankfurt, and from Frankfurt to Jeddah and then from Jeddah to USA and they passed dimensions and weight test everywhere).
This unprofessional and rude behavior caused us to almost miss our connection in Jeddah, and my daughter suffered a sprained ankle, due to running to catch the next flight. Not only the kids suffered mentally due to the rude and harassing behavior of Saudi Airlines Staff Member, but also an injury due to the consequences of this person's behavior.