The complaint has been investigated and
resolved to the customer's satisfactionResolved Sally Jean — Merchandise Not Received; Failure to Respond
resolved to the customer's satisfaction
In September 2008, I placed an order with Sally Jean for two items; one a charm, the other a necklace. Although I received the charm (albeit in an untimely fashion), I never received the necklace. I have made several attempts by e-mail to resolve this matter with no response from either Sally Jean or her husband Brad, who apparently handles the business aspects of the company.