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12:26 pm EDT

Y&G F2P Fraudulent activity

Received a package today what looks like a boiled egg warmer. I did not order anything other than my usual Amazon, which all have been delivered correctly. The label underneath says insulated gloves, which I have not ordered.

Interestedly though, I have just moved address so whoever got my details is from a recent order and the only recent order was from this company...who incidentally I made a complaint to Amazon about for selling electrical goods in the UK without a UK adapter and forced a refund under the Amazon guarantee.

Detailed Seller Information

Business Name: Miralfa LTD

Business Type: Privately-owned business

Trade Register Number: [protected]

VAT Number: GB401620455

Business Address:

284 CHASE ROAD A BLOCK 2ND FLOOR

SUIT #12B

LONDON

London

N14 6HF

GB

Country of complaint: United Kingdom

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5:55 am EDT

Y&G F2P A dress

I ave received a dress in the post which i have not ordered and I don't know where it has come from. How do i send this back and how do i know if I have been falsely charged for this? There is a whole thread on this company but no resolutions, what is going on? And where do i add my contact details so that you can get hold of me? Does anything here actually resolve the problem?

Country of complaint: United Kingdom

Address: Unit 5 Trident Way, Southall, UB2 5LF

Desired outcome: I want to ensure i have not been charged for this item.

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2:24 pm EDT
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I ordered a solar water feature costing $35.89 through an advertisement on Facebook. I received a confirmation email from Pearlspay. A package was delivered via Royal Mail (tracked but no signature required). On the envelope it said "Photo only". When I opened it there was a small cardboard box inside. I made a complaint through Paypal and had a response...

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5:18 pm EDT
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Y&G F2P Item received not what was purchased.

I purchased an Alpha x Pro drone having seen it advertised on TikTok. Product seemed genuinely with detailed commercial showing the Drone in action & offering a sale price of £40.99.

I received email confirmation of my order & a second email with a tracking number.

Today I received a package from Y&G F2P containing a pair of cheap earrings with a customs label stating their value as USD 0.36.

Paid using ApplePay, how do I get my money back?

Country of complaint: United Kingdom

Desired outcome: Full refund

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K Segal
GB
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Jun 16, 2022 7:34 am EDT

Does anyone happen to have a telephone number for this company please.

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L
6:02 am EDT

Y&G F2P Sent item I’ve not ordered and contains a razor blade.

I received a parcel with the wrong name at my address. I check with neighbours and no-one of that name lived locally. The parcel had a customs label on it but a UK return address which I thought was strange. I then read the customs declaration a bit more carefully and it said utility knife. I didn’t feel comfortable sending a knife in the post so decided to open and it’s a strange plastic paw shape with a button at the back which extends a razor blade out the top of it! I’ve now googled the company and see there’s lots of complaints against them. Not sure what to do now.

Country of complaint: United Kingdom

Desired outcome: Understand why my address has been used and how I should safely dispose/return the item.

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11:29 am EDT

Y&G F2P Item not same as ordered

I ordered 2 large metal dragons for the garden at a total cost of almost £39. The company advertising them via FB marketplace was 'GorgeHugo' based in Staines. I eventually received a package which contained a 1 small broken resin dragon of very poor quality. The label on the package shows that it has come from China via Y&G F2P, Southall and it says to return to this address if undelivered. Customs declaration shows value as $10.
I contacted GorgeHugo via email but got no response so went through PayPal resolution centre and eventually was offered a full refund from a company in China but only after they receive the broken, unordered goods back which will cost a min of £20.
Then researched Y&G F2p and found many complaints about then so have reported it to PayPal. They must be making a fortune out of this scam.

Gorge Hugo details: Order No. CGI14905, placed on Jul 25, 2021
https://www.gorgehugo.com/order/165605-CGI14905
134 Centurion House, London Road, Staines-Upon-Thames, Surrey, TW18 4AX
[protected]@gmail.com

Y&G F2P details:
Unit 5, Trident Way, Southall, UB2 5LF

Country of complaint: United Kingdom

Website: gorgehugo.com

Desired outcome: full refund, no return package costs to myself

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7:51 am EDT
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Y&G F2P Dr Marten boots size 8.

I saw the advert on Facebook and the boots in the advert were genuine Dr Marten Boots and stated the original price which was £189 and they were on sale for £56. I ordered them and they arrived this morning. These boots are not Dr Martens and not even leather or even the correct size. This is disgusting and scamming particularly at this present time is disgusting. I have worn Dr Marten's footwear for over 30 years and have never been so disappointed.

Country of complaint: United Kingdom

Desired outcome: Money reimbursed and a label to return the boots please.Y&G

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7:41 am EDT

Y&G F2P I’ve bee sent a mini speaker which I have never asked for! Hope that u don’t get charged for it?

Please see above

Country of complaint: United Kingdom

Desired outcome: No charge for it,and request no more dealings from them

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4:42 am EST
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Y&G F2P Supposed to have bought a laptop all I got was sunglasses

I bought on line from a bankrupt firm in the us a laptop i have paid by PayPal £39.00.
What i received was some sun glases in a case no good to me .
how are these firms allowed to con people like this.
Regards

George Miller

Sorry the ammount paid was $49.97 usd for the laptop + p/p

Country of complaint: United Kingdom

Desired outcome: Refund

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4:52 am EDT

Y&G F2P Unethical behaviour

Advert on facebook advertises in the form of a video showing a woman opening a pallet of amazon overstock items saying all these items can be obtained for a cost of £29.98. I Ordered amazon overstock pallet of goods for £29.98. received a cheap charge mini speaker. Facebook and Paypal must be aware of the number of complaints about this company yet they still allow payments.

Country of complaint: United Kingdom

Desired outcome: full refund

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Bob Noakes
GB
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Jul 27, 2021 9:57 am EDT

Received a Charge Mini 3 + today. This was not ordered and was expecting a pallet of amazon overstock items. The return address is Y&G Southall but looks like it is a conn! as can't contact it. The package seems to have originated from outside the UK. China? I paid £27.98 + postage. The speaker is could be about £10!
DON'T use this lot as you will not get what you expected!

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L
11:09 am EDT

Y&G F2P Receiving a product i know nothing about purchasing

I just received a mini Charge 3 + speaker which I never ordered and I would like to know how these people gets my details:-
It says if undelivered return to a local address in Southall but it has a customs label? so if it is a local company why is there a customs label? These people are fooling someone and company into sending stuff to people saying it is commercial samples which it is not this is absolutely crazy.

Country of complaint: United Kingdom

Desired outcome: That the company gets investigated and they should stop conning innocent people.

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Shannonia
GB
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Apr 06, 2022 3:17 pm EDT
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I received a parcel today and it had nothing but pieces of scrap paper in it! No idea how they have my details or why this was sent but I’ll definitely be reporting them!

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Wrightio
GB
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Aug 07, 2021 11:04 am EDT
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I have also received a Charge Mini 3+ from the same address.
A small card included in the package states:
Dear man/woman
At this moment you must be very pleasantly surprised. Maybe you have received our expensive gift. This is the most attractive part of the mysterious box. You can get the most expensive gift for the least amount of money. You must give us feedback about your surprise! If you do not receive the gift you want, please don't be disappointed. Good luck, you can try to buy it once, and maybe you can get the gift you want. In the new year, I hope your wishes come true, I love you!
If you have any questions about our mysterious box, please contact Telegram customer service, you only need to provide the order number, we will help you through Telegram:@Mysterybag.

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John Dewsnap
GB
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Aug 22, 2021 9:29 am EDT
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Replying to comment of Wrightio

What a Rip off SCAMMERS they need reporting

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Megof7
GB
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Jul 23, 2021 11:52 am EDT
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I have received two Mini 3+ which I have not ordered and I know nothing about. I hope that I am not going to be charged for these as I have never ordered them.

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C
6:54 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Y&G F2P Promised pallet of amazon overstock received sub standard jbl type speaker (charge mini 3) counterfeit not sold on amazon

please see below and act on consumers behalf:-

Customer service that does not exist Telegram:@Mysterybag and I will be very surprised if the email [protected]@gmail.com even exists.

https://www.facebook.com/Mystery.Mystic.Bag/

Please can I complain that when buying what was supposed to be Amazon overstock from you seen as a large pallet of genuine goods. I want a full refund.

https://www.individualll.com/products/amazon-and-ebay-backlog-picking-liquidation-limited-time-clearance-sale-b?fbclid=IwAR0d114HyBlKmoQv_H7cvSJlma_wePFr24SCju89DA9_MlVWBrIGDz0Q-Ug

I received instead a counterfeit JBL speaker OR no-brand speaker as below

Y&G F2P to be heavily fined and forced to stop trading

Country of complaint: United Kingdom

Website: individualll.com

Desired outcome: Refund £30 [protected]@msn.com

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Marigold Lewis
GB
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Aug 07, 2021 8:48 am EDT

Same as above comments received mystery box today not at all what I paid for Amazon have to redress these people

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Garreth Tuck
GB
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Jul 27, 2021 5:44 am EDT

I had the same glad I paid with Paypal so I should get the money back.

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Graham4402
GB
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Jul 12, 2021 4:41 am EDT

I had the same exactly. Ordered Amazon overstock and received a charge mini speaker.
Paypal must be aware of the number of complaints about this company yet they still authorise payments.

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S
6:25 am EDT

Y&G F2P Clothing.

Ordered denim shirts apparently from a company called Tifcase via Facebook. They were denim shirts and appeared to be American.

I ordered four of them and the total order was over £70. I was told delivery would be 5-7 working days. Approx 1 month later and they arrived. They are not denim, but cheap thin tee shirt cotton. They are massively smaller than the size on the genuine website and will not fit on me at all. The packaging is covered in Chinese writing and the return address on the packaging is Y&G FZP in Trident Way, Southall UB2 5LF.

There is no phone number anywhere and the email provided returns uncontactable.

I wish to obtain a full refund, and if possible help to shut down these scam companies in the UK.

Country of complaint: United States

Desired outcome: Refund and shut scam company down.

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5:59 pm EDT
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Y&G F2P Gloxinia seed

The seeds sent were not Gloxinias, I returned half of the seed which I had not sown together with a photograph of the plants that had emerged. Definitely not Gloxinias. There should be 100 seed but the packet contained far more and did not look like Gloxinia seed.
The resultant plants were nothing like Gloxinia plant, which should have fleshy leaves, single stem plants, theses were more like trayling plant, have not flowered ye.

Country of complaint: United Kingdom

Desired outcome: Replace seeds with Gloxinias seed

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5:01 pm EST
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Y&G F2P Bench saw

Paid $30 for saw on special offer and received pair of cheap gloves valued at £3.65. Cannot get in touch with this scum to sort it out. Paid via paypal but on reading other complaints about this company, I do not think I will get much satisfaction. Why are they allowed to cheat people with impunity and why do people like yourselves do nothing about it?

Country of complaint: United Kingdom

Desired outcome: Full refund

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Patricia Nash
GB
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Aug 21, 2021 6:41 am EDT
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I have received a pair of boots I didn't order, I purchased a pair of Dr Martens boots and I've been sent a pair that isn't leather and not even my size. They were advertised as DM's and the original price and the sale price. Disgusting I would like a returns sticker please for me to return them to you free of charge please and my money returned..

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Malcolm Atherton
GB
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Feb 02, 2021 9:40 am EST

It looks like I am a victim of a similar scam. I ordered the table saw and received a pair of gloves
I also paid via Pay Pal but do not know how to proceed to obtain a refund. Can any one advise my please?.

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M
5:24 am EST

Y&G F2P Doll

Bought a doll with clothes and when it arrived it had no clothes, no manufacturer label and no test markings. Nothing like pictures and Hair falling out already. and it Burns so totally illegal. Luckily my wife paid with PayPal so will start action today and will report it to Trading Standards.
This doll is an 11 /12 inch doll and is dangerous so please do not buy

Country of complaint: United Kingdom

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9:00 pm EST

Y&G F2P Keep sending me stuff

Customer ref t-lv-os department ref uf509928286yp

under the name of victoria meadows

3 temple house, glazebrook lane, glazebrook, warrington, wa35ay

this is my address not hers

Country of complaint: United Kingdom

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7:23 pm EDT

Y&G F2P Led lights

I purchased 2 x led strip lights, their add shows them to be around 50cm long, on arrival they are 8cm long? Cost to me £42.00p! Packaging label states value is 77pence! Disgusting have been scammed out of £40, these scum must be stopped, have emailed them but no reply?

Country of complaint: United Kingdom

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10:05 am EDT

Y&G F2P Thomas Kinkade musical christmas tree ornament

On 11th October this year I purchased from a Facebook ad the above item. I paid £16.33 for this item and today 23rd October I received a packet which seemed to be empty! When opened, there was a sticker which was of the musical Christmas tree and no ornament. There is no delivery note in the packet to know who to contact. There is a return address if undelivered, Y&G in Southall but many people say that this does not exist so I am very reluctant to return sticker to the address for a refund. Also, there is a customs & excise label on the back saying that the sticker is valued at $5 dollars... My PayPal shows seller as ZZRAYSCOLT. Please can you help me to locate these people so that I can get a full refund.

Country of complaint: United Kingdom

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Kathleen Morse
GB
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Nov 12, 2020 8:39 am EST
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Exact same has happened to me with same purchase. FB need to take responsibility.

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Mary Boling
GB
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Oct 29, 2020 12:01 pm EDT

The same thing has happened to me. £15.45 for a sticker of a Christmas Tree! The original order said Christmas Tree but changed to a (very expensive) sticker on the confirmation. They had my money by then. What can I do please? These people shouldn't get away with this ripoff.
Mary Boling Order Number [protected].

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Debbie Tutt
GB
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Oct 29, 2020 4:40 pm EDT
Replying to comment of Mary Boling

The same thing happened to me, I received the Christmas tree sticker today.There is no invoice or anything in the parcel.
I’m very disappointed .Would really like to have a refund although that seems unlikely.
Any help would be appreciate it.
Debbie Tutt

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Petecon
GB
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Oct 27, 2020 10:55 am EDT
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Debbie Lee from Pete Connolly
I have had the same done to me
Even down to the sticker.
I could say l had written you message.
I am at the moment waiting for a message from pay pal who l have reported this to. There are so many
Complaints about this so called company. "ZZRAY. CO. LTD. and no one can get an answer from them but they must gave a purchasing agent some were
Good Luck it seem a no hoper.

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Rosie Player
GB
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Oct 26, 2020 6:43 am EDT

I have had exactly the same experience, and would appreciate advice on what to do.
Many thanks

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T
6:53 am EDT

Y&G F2P Cardigans

I orders 2 wool coats they are nothing like what I orded I want my money back as it was nealy 50 pounds but there was no note as to say the name of the company they came from
There is a ref no t-lv-os
Department ref uf399219013yp
So if I send them back to the address on the lable will I get my money back
I payed though paypal

Mrs tracy ford
E mail [protected]@hotmail.co.uk

Country of complaint: United Kingdom

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