I was offered a free scan from pc cleaner. When the scan finished, I had several items on my computer (According to pc cleaner) that needed to be removed. When I started to have them removed that is when I was informed that in order to remove all of the threats on my computer it would cost me $29.95, but that my computer would run better & faster. But after the money was paid, low & behold, my computer had not changed at all. It still ran slow, and then began to freeze up on me when I was in the middle of something I was doing. Now, I have no idea how to go about getting a refund for this rip-off!
The complaint has been investigated and resolved to the customer's satisfaction.