I sent inquiry emails to four agencies before SA Migration replied they were the only ones who answered within 24 hours. Their consultant walked me through the requirements, even sent examples of properly formatted CVs for the Critical Skills application.
I appreciated the transparency: they told me upfront that the Department of Home Affairs can be unpredictable. That honesty earned my trust.
Processing took longer than we’d hoped (5 months), but I got approval and started at my engineering post. If you want straight talk and patience, these folks deliver.