Menu
Write a review
File a complaint
SA Migration International Profile

SA Migration International

sami.co.za

Learn how the rating is calculated

4.9 172 Reviews 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

SA Migration International Reviews Page 2 of 9

ComplaintsBoard
C
4:41 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Spousal visa done swiftly

What impressed me most about SAMI wasn’t just the paperwork it was the follow up. Mandla called me twice just to check that I’d arrived safely for my VFS appointment.

He even emailed me a reminder to collect my visa before the VFS office closed early for a public holiday and I would’ve missed it!.

It’s those small touches that make you feel like a person, not a transaction. The process took time, but everything unfolded just as Mandla said it would.

Read full review
Hide full review
ComplaintsBoard
A
3:35 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Real communication, not just empty promises

You know those agencies that promise “24 hour responses” and then ghost you for a week? SAMI is not that. Ryan was my assigned agent, and he was as communicative as anyone I’ve worked with.

He emailed me updates at every step “Payment received,” “Documents couriered,” “Appointment confirmed.” Even when there was nothing new to report, he’d drop a line just to say so. It’s such a small gesture but gives you peace of mind.

We had a bit of confusion when VFS rejected one of my invoices because it didn’t have a tax number on it. Ryan fixed it in two days, sent me the corrected one, and the visa was approved within 10 weeks. That’s how a business should be run with honesty and follow through.

Read full review
Hide full review
ComplaintsBoard
J
4:19 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Best migration team Ive worked with

When I started my Critical Skills Work Visa, I was overwhelmed by the paperwork. I had tried to apply on my own and got my file rejected by VFS due to missing translations. That’s when a friend told me about SA Migration.

My consultant, Candice, was patient from the first call. She reviewed my old file line by line, corrected errors, and even called me after hours once to explain what needed to be notarized. What impressed me most was her calmness I panicked about the timeline, but she always reassured me that it was under control.

There was a short hiccup with the courier where DHL misplaced my certificate for four days, but she tracked it and made sure it reached the right place. The visa came through in just over two months, and she emailed me the confirmation before I even saw the VFS message. Real professionals, they don’t just work fast, they work right.

Read full review
Hide full review
ComplaintsBoard
P
3:41 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International This level of competency is unmatched

Renewals can be a nightmare, but Jolene from SAMI made it simple. She cross-checked my expiring permit dates, booked my VFS Cape Town slot, and ensured I didn’t fall out of status.

Courier delays from DHL gave us a scare documents were stuck in customs but she kept tracking and even contacted DHL directly.

Two weeks later, my renewed visa was ready. The calmness she brought to a stressful process deserves six stars if possible.

Read full review
Hide full review
ComplaintsBoard
B
3:31 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Long wait for my PR finally over

Permanent residence takes ages, we all know that. SAMI never left me hanging. Every month she’d send a short “status unchanged” email, which honestly kept me sane.

When my medicals expired mid-process, she reminded me in time and even scheduled a courier pickup for the new documents. My file was finalized 19 months later and she celebrated with me over the phone.

Professionalism with empathy that’s rare.

Read full review
Hide full review
ComplaintsBoard
D
3:14 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Supportive assistance with Sa migration for a study Visa

I used SAMI to arrange a study visa for my son at UCT. Our agent Karin was excellent with details. She prepared every letter, from accommodation confirmation to medical aid proof.

VFS requested additional tuition proof halfway through, which caused panic, but Karin immediately contacted the school to issue a new letter.

The visa arrived in time for orientation week. It felt like teamwork the whole way through.

Read full review
Hide full review
ComplaintsBoard
C
5:48 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Exceptional Help with Temporary Residence!

I contacted Samigration for assistance with my temporary residence visa, and I couldn’t be more satisfied with their service. From day one, they explained the entire process clearly and made sure all my paperwork was accurate before submission. The team was always patient, responsive, and professional — I never had to worry about follow-ups or missing documents. What stood out most was how personally they handled my case, treating it with genuine care. Thanks to their expertise, my visa was approved in record time. I’ll gladly recommend Samigration to anyone seeking smooth and reliable immigration assistance.

Read full review
Hide full review
ComplaintsBoard
J
2:58 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Corporate move, simply done

Moving employees across borders is messy, but SA Migration made it seamless. Taryn from the corporate division coordinated three transfers to Cape Town.

There was one courier issue a package of signed contracts got lost in transit between Accra and their office yet Taryn handled it professionally, had backups ready, and kept our project timeline intact.

They provided weekly progress reports and even reminded our staff about medical checkups before submission to VFS. Top-tier service.

Read full review
Hide full review
ComplaintsBoard
A
2:40 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Friendly and focused

I married a South African and decided to settle here. I had already wasted months with another agency before someone recommended SAMI. My consultant Sipho was a lifesaver.

He explained how to correct the affidavit issue from my previous rejection and personally booked my VFS slot. My only complaint: the office line can be busy in the mornings. Still, when he finally called back, it was never a rushed conversation.

Everything was processed in just under seven months exactly as he estimated. I now have my visa, and we’re planning for permanent residence next year.

Read full review
Hide full review
ComplaintsBoard
N
2:13 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Grateful for their patience

When I first applied for my Critical Skills visa, I had no clue how complex it was going to be. I found SA Migration International online and scheduled a call with Lerato

She was honest right away said it could take 8 to 12 weeks depending on Home Affairs and VFS schedule. I appreciated that because most companies promised “in a month.” We gathered every document: police clearances, proof of employment, qualification verification. When DHL delayed my courier with certified copies, Lerato still kept me calm and rescheduled my appointment.

It took nine weeks total, but when my visa arrived, she phoned personally to say “congrats.” That’s small but meaningful.

Read full review
Hide full review
ComplaintsBoard
C
6:02 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Fluent moving process from Windhoek

I’d used SAMI years ago, so when it came time to renew my spousal visa, I went back to them. This time, Karin assisted me, and she was just as efficient as I remembered.

The renewal process through VFS was smoother than expected, though Home Affairs did ask for an updated marriage certificate. Karin stayed in touch the entire time even called to confirm I’d received the SMS from VFS.

It’s refreshing to deal with a company that remembers your name and history, not just your file number.

Read full review
Hide full review
ComplaintsBoard
C
5:54 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International No nonsense, just results

My Wife and I were setting up a tech consultancy in South Africa, and SAMI guided us through the business visa maze. Our consultant, Zanele, was straight to the point no marketing fluff, just facts and deadlines.

There was one small confusion about the financial minimum required, but Zanele quickly clarified it with Home Affairs’ corporate desk.

We submitted through VFS and got approval after three months. Zanele even recommended a local accountant for compliance unexpected and very appreciated!

Read full review
Hide full review
ComplaintsBoard
J
5:47 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Patient and worth every rand

Permanent residence is notorious for being slow, but SAMI made it as painless as possible. Megan, my agent, kept me updated monthly even when there was nothing new to report.

The application went through Home Affairs, which caused an unavoidable delay, but Megan’s professionalism never slipped. She reminded me when my medicals expired and even helped arrange a courier for new certificates.

When the approval finally came, I cried. That’s how much this process meant to me and they understood that.

Read full review
Hide full review
ComplaintsBoard
G
5:40 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Real guidance for a confusing process

I wanted to study photography in South Africa and found SAMI through a Facebook thread. My consultant, Sipho, was excellent. He explained the differences between short-term and long-term study permits and made sure my financial proof matched the regulations.

We had some confusion when VFS asked for a new biometrics appointment, but Sipho handled the back-and-forth. The process took around seven weeks, slightly longer than expected, but I got approved.

Now I’m studying at the University of Cape Town and couldn’t be happier.

Read full review
Hide full review
ComplaintsBoard
X
5:29 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Best immigration service in Cape Town

SA Migration International deserves all five stars. Jolene, my case manager, was patient with my endless questions about translations and document legalization.

We had one small problem when my proof of qualifications got lost between SAMI and VFS, but Jolene re-uploaded everything within hours and kept me updated every step of the way.

Their office is busy sometimes the phone rings a bit long before someone picks up but once you’re in touch, they’re 100% professional.

Read full review
Hide full review
ComplaintsBoard
L
5:20 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Panic to peace, big thanks to Rod's team

My first application through another agency got rejected because of an incomplete affidavit. I contacted Candice at SAMI out of desperation. She reviewed my file, pointed out the missing documents, and built a new submission strategy.

I appreciated how transparent she was. She didn’t overpromise. She told me upfront that Home Affairs might take 8–10 months. It actually took nine, but the approval came through exactly as she predicted.

Even after my visa was granted, she checked in to confirm I’d collected it from VFS Pretoria. Small things like that make a big difference.

Read full review
Hide full review
ComplaintsBoard
B
9:42 am EST
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I applied for my Critical Skills Visa with SA Migration International in early 2023. My consultant, Thandi, was an absolute gem. She sent me a full checklist, followed up on missing paperwork, and even phoned me when my proof of employment didn’t upload properly. There was a small hiccup when my appointment at VFS Global in Cape Town had to be rescheduled...

Read full review
ComplaintsBoard
G
3:10 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Genuinely transparent and hardworking

I’d heard about Rod Maxwell’s firm from a coworker, and I can see why they’re recommended. My spousal visa renewal went off without drama a rare thing in this industry.

There was a short delay because Home Affairs requested additional proof of residence, but SAMI handled it right away. They even drafted the covering letter for me.

They’re not flashy, they’re just good. And that’s all I wanted.

Read full review
Hide full review
ComplaintsBoard
K
2:40 am EST
Verified customer This review was posted by a verified customer. Learn more

SA Migration International Smooth corporate relocation

I manage HR for an international firm, and SAMI handled three of our employee transfers into South Africa. The process was efficient and transparent from start to finish.

They coordinated directly with our head office and handled each employee’s permit, dependents, and renewals. The one small issue was billing an invoice arrived with a typo, but they fixed it within an hour.

We’ll absolutely continue working with them. It’s rare to find migration consultants who combine professionalism with friendliness.

Read full review
Hide full review
ComplaintsBoard
R
2:23 am EST

SA Migration International Stressful situation and calm professionals

Permanent residence in South Africa is not for the faint-hearted delays, bureaucracy, lost documents. But SA Migration International stood by me through it all.

When my application hit a snag because of a missing affidavit, they didn’t panic or make excuses. They just gave me clear next steps and handled communication with the authorities. It took nearly nine months, but I never felt abandoned.

I can finally call South Africa home, and I couldn’t have done it without them.

Read full review
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
SA Migration International Category
SA Migration International is ranked 148 among 418 companies in the Attorneys and Lawyers category

Most discussed SA Migration International complaints

Took R5000 from me with no service
20
(opinions to this review)