Russ Darrow Mazda — They lie like rugs!
Below is a interchange we had with Russ Darrow Mazda. Don't bother dealing with them. They lie like rugs!
Well, we would be interested in driving to get a good deal. I am not quite sure Russ Darrow of Greenfield is a dealership we would want to deal with.....?????
Saturday's dealings sure didn't put Russ Darrow or you in a very good light. We wasted a lot of time with nothing to show for it. Since I was skeptical about the $6,000 discount, I specifically asked you if Mazda 5s were discounted $6,000. You said without hesitation "Yes". You asked if I could immediately drive down to the dealership to sign a deal because this discount was for the week before BUT you would honor it if we signed the deal that Saturday (July 22nd).
You thought the dealership had a blue Mazda 5 Sport with sunroof and the popular equipment package but would check the inventory and get back to me in a half an hour. Well, a hour and half later I hadn't heard from you. I couldn't understand this especially since the urgency you expressed in us coming down to Greenfield immediately. So I called you to find out what the heck was going on. When we finally connected you had not checked the inventory. You said you would check the inventory and call back in 5 minutes or less. 10 minutes later I got a call, at least it wasn't 3 times the original time mentioned. You talked about a vehicle without a sunroof (Specially asked for that option) and offered the vehicle for over $18,000. Needless to say I was blown away by the price. A lot higher than what we have been quoted by other dealers and substantially higher than the $6,0000 discount from MSRP we had talked about earlier.
Taking into consideration the above occurrences, would a 2 hour plus round trip drive be worth only $500 to you?
----- Original Message -----
Sent: Sunday, July 23, 2006 9:51 AM
Subject: Russ Darrow Mazda
HOW FAR WOULD YOU DRIVE TO SAVE MONEY?!?!? Greg, I am prepared to beat your best deal on an equally equipped Mazda 5 by $500. Is the 60 mile drive worth $500 to you? I know there may have been poor communication on my behalf in regard to our Ad, but we have never lost a customer over price! That is why we are #1 in Wisconsin for volume. I hope you will consider this offer and
let me know either way. I look forward to hearing from you Andy O Harrow
Internet Sales Manager Russ Darrow Mazda [protected]-5800
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