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CB Travel and Vacations Royalton Luxury Hotels
Royalton Luxury Hotels

Royalton Luxury Hotels review: travelsmart vacation club

M
Author of the review
7:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My husband and i travelled to Royalton Jamaica and bought into their vacation club.It has been the worst decision made. First of all the vipconcierge email address provided takes forever to respond to a query. We attempted to use free certificates issued for stay at the hotel and was told we need to have 35% paid off. When we attempted 3 months later we were told we needed to pay off 70% before we could use both. We need to use both at the same time because for some reason they gave us 1 certificate for stay of 2 people and 1 for stay of 3 people (we are a family of 5) . My advice is to read the fine print and clauses carefully there are many hidden rules and conditions . We feel ripped off.

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    Royalton Antigua
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  3. Royalton Luxury Hotels emails
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  5. Royalton Luxury Hotels social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2025
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Royalton Luxury Hotels Category
Royalton Luxury Hotels is ranked 105 among 488 companies in the Travel and Vacations category
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