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Royal Mail Group review: Royal Mail Parcel Force

Tavinder Suthar of GB

Dec 16, 2025 11:41 am EST

Featured review

I received a e-mail that a parcel had been delivered to my address. There was no such delivery. I tracked the reference number on the ryal mail site : ref no: OJ227466661GB and it indicated that delivery had been made on 16/12/2025. Please see details below from your tracker.
Tuesday 16 December 2025
15:20
Delivered by
Manchester PFW Depot
Saturday 13 December 2025
07:24
Damaged Scan at Delivery Office
Manchester PFW Depot
Friday 12 December 2025
16:34
Due for Redelivery the Next Working Day
Manchester PFW Depot
14:07
Delivery Attempted - No Answer
Manchester PFW Depot
Thursday 11 December 2025
23:17
Due to be delivered today by
Manchester PFW Depot
16:39
Due for Redelivery the Next Working Day
Manchester PFW Depot
14:24
Delivery Attempted - No Answer
Manchester PFW Depot
Wednesday 10 December 2025
08:23
Item Received
Coventry PFW National Hub
08:23
Item Received
Coventry PFW National Hub
Friday 05 December 2025
15:17
Sender has despatched item

I have not received the item on 16/12/2025. Please can you forward me the scan or photo for the address towhich the parcel was delivered. I have been in the premises all day and did not hear the front door beel and I cannot locate the parcel either.

Claimed loss: £120

Desired outcome: I would like the parcle or the loss of contents of the parcel to be covered

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customer.service.team@royalmail.com

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2nd Floor, Royal Mail, Pond Street, Sheffield, England, South Yorkshire, S986HR, United Kingdom

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