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Royal Mail Group review: Complaint Confirmation acknowledged November 10th 2025 Ref.08181491 ... no response

Hugodelpelugo of GB

Dec 18, 2025 7:22 am EST

Verified customer

Featured review

Hello,
Case Reference 08181491
The email address for customer service on your website doesn’t work … so I am writint to you.

I submitted this claim for late delivery of an Express 24 item 021322C001293958 sent on November 6th 2025 costing £21.15. I received a confirmation email of my claim on November 10th 2025.
It was claimed in the official and very detailed email that my claim would be responded to within 30 days.
I provided all the supporting evidence required.
Can you please expidite this matter for me.
Many thanks
Hugh Seabrook

[protected]

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customer.service.team@royalmail.com

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Royal Mail Group address

2nd Floor, Royal Mail, Pond Street, Sheffield, England, South Yorkshire, S986HR, United Kingdom

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