Royal Bank of Canada’s earns a 1.0-star rating from 1 reviews and 0 complaints, showing that the majority of clients are dissatisfied with banking services.
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Sit back & relax, What a joke from RBC Canada
I kept receiving mails from RBC Canada regarding their taking over HSBC Canada & RBC telling me how systematic & seamless their claimed transition process is so we were told to simply '' sit back & relax'' & they would take care of things, etc.
When I did not receive any paper confirmation/statement telling me where my HSBC products are with RBC 18 days after March 31, 2024 , the final transfer completion date, I first called the supposedly dedicated RBC number re any questions concerning the HSBC product & service migration to RBC.
To my total amazing, they have no clue where my HSBC products are at RBC. The same long personal verification (interrogation!) process, long explanations & conversations repeated 4 times with different parts of RBC for over 3.5 hours yesterday before my HSBC products were eventually located. Yet, more concerns came up---------my address & phone number were all wrong & they blamed HSBC sent them the incorrect information. However, I feel that the RBC part that received my HSBC products should have FULL RESPONSIBILITY to verify & confirm all incoming SENSITIVE PERSONAL DATA & PRODUCTS ARE CORRECT & THEIR SUPERVISOR/MANAGER MUST CHECK & VERIFY AGAIN TO AVOID THIS SORT OF TOTALLY HUMAN MISTAKES SO THAT CLIENTS WHOSE PERSONAL INFORMATION OR ACCOUNT WOULD NOT SUBJECT TO ANY BAD FAITH ID THEFT/FINANCIAL LOSS, & OUR STATEMENT WITH INCORRECT ADDRESS' ETC. GONE TO SOME STRANGERS & SHOW THEM WHAT KIND OF ACCOUNT/MONEY WE HAVE AND SO ON. GOT IT, RBC CANADA, YOUR CARELESS MISTAKES & UNPROFESSIONALISM MIGHT HAVE VERY SERIOUS CONSEQUENCES TO SOMEONE USING YOUR INSTITUTION!
ALL RBC letters have the correct address, so the RBC office that took over my HSBC products MUST MAKE THE UNACCEPTABLE MISTAKES THERE. If I got someone else phone number, WHY DID MY OWN NUMBER GO? DOES RBC CANADA REALIZE HOW MUCH PERSONAL INFORMATION SOME PEOPLE WILL FIND ONLINE BY USING JUST YOUR PHONE NUMBER!
I wonder & will verify at a later time if RBC ALSO HAVE MY SIN NUMBER' MY EXTERNAL BANK LINK , ETC. ALL WRONG & MIXED UP WITH SAME FROM OTHER PEOPLE. TO ME', THIS IS A TOTAL PROFESSIONAL NEGLIGENCE ON OUR NUMBER ONE BANK IN CANADA!
Is Royal Bank of Canada Legit?
Royal Bank of Canada earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Royal Bank of Canada's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Rbcroyalbank.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rbcroyalbank.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Royal Bank of Canada as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Royal Bank of Canada and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
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Royal Bank of Canada Contacts
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Royal Bank of Canada phone numbers+1 (866) 756-1105+1 (866) 756-1105Click up if you have successfully reached Royal Bank of Canada by calling +1 (866) 756-1105 phone number 0 0 users reported that they have successfully reached Royal Bank of Canada by calling +1 (866) 756-1105 phone number Click down if you have unsuccessfully reached Royal Bank of Canada by calling +1 (866) 756-1105 phone number 0 0 users reported that they have UNsuccessfully reached Royal Bank of Canada by calling +1 (866) 756-1105 phone number
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 24, 2025
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