The complaint has been investigated and
resolved to the customer's satisfactionResolved RoundPoint Mortgage Servicing — short sale department
resolved to the customer's satisfaction
Absolutely the worst experience in my life when it comes to short sales! I am a Realtor with an ongoing short sale that has taken months to get approved. It is completely frustrating when you leave message after message, escalated, and NO response. The level of communication that Roundpoint lacks is so very aggravating. I hope to never ever have another short sale with Roundpoint in my career! Awful!!
The complaint has been investigated and resolved to the customer's satisfaction.