Rose and Bob Home Improvements of Rochester Homeowners Reviews 2025

Latest Reviews and Complaints

E. Tillman

Verified customer

I ordred a slidin glass patio door and 2 windos, 2 wooden bedrom door and repair of 1 wooden bedrom door

I ordred a slidin glass patio door and 2 windos, 2 wooden bedrom door and repair of 1 wooden bedrom door. I got 2 bedrom door and the repair of 1 bedrom door. I nevr got the slidin door or the windos. I call weekly - was promised installation weekly - nevr got doors, windos or my money back.

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How responsive is Rose and Bob Home Improvements of Rochester's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Rose and Bob Home Improvements of Rochester is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Rose and Bob Home Improvements of Rochester's silence.

How is Rose and Bob Home Improvements of Rochester’s rated by homeowners?

Rose and Bob Home Improvements of Rochester’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of homeowners are dissatisfied with renovation projects.

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L. Boyer

Verified customer

Sept 2020, me and BOB agreed to replace 2 attic windows at ***

Sept 2020, me and BOB agreed to replace 2 attic windows at ***. BOB did it on Dec 12, 2020 but DID NOT FIX BROKEN WINDOW on lower porch at 345. He said caulking was the issue and he needed sun to fix it later. I called him many times, he always gave excuses. HE NEVER FIXED THE WINDOW. BOB also got paid 4200 to clean the gutters, but I saw dried leaves falling from the gutters in summer 2021. BOB DID NOT CLEAN THE GUTTERS.

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Rose and Bob Home Improvements of Rochester reviews first appeared on Complaints Board on Jun 17, 2023. The latest review I ordred a slidin glass patio door and 2 windos, 2 wooden bedrom door and repair of 1 wooden bedrom door was posted on Jun 19, 2023. Rose and Bob Home Improvements of Rochester has an average consumer rating of 1 stars from 2 reviews. Rose and Bob Home Improvements of Rochester has resolved 0 complaints.

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Rose and Bob Home Improvements of Rochester Contacts

Rose and Bob Home Improvements of Rochester phone numbers

+1 (585) 319-1776

Click up if you have successfully reached Rose and Bob Home Improvements of Rochester by calling +1 (585) 319-1776 phone number 0 0 users reported that they have successfully reached Rose and Bob Home Improvements of Rochester by calling +1 (585) 319-1776 phone number Click down if you have unsuccessfully reached Rose and Bob Home Improvements of Rochester by calling +1 (585) 319-1776 phone number 0 0 users reported that they have UNsuccessfully reached Rose and Bob Home Improvements of Rochester by calling +1 (585) 319-1776 phone number

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Sep 16, 2025