Menu
Write a review
File a complaint
Rite Aid

Rite Aid review: Pharmacy

N
Author of the review
11:57 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I started coming to this Rite Aid a few months back and every time I come here, they are very rude, very unprofessional and very slow.

First Incident: I had a prescription that was filled and received the text message and phone call stating it was ready. When I got there, they told me that it wasn't ready. I showed them the text and played the message, and they told me it would take 2 hours to fill...? Second Incident: My Dr. called in a prescription at 9:00 am. I called at 11:45 am and the person who answered the phone was rude and told me that it would be ready after 2:00 pm. I said I apologize but I need this prescription filled as soon as possible and she was like it will be filled after 2:00 pm. I then asked to be transferred to the pharmacist so I can speak to them, and she said sure, she put me on hold and didn't transfer me. I have 3 other incidents, but I only can type a certain number of words here. The pharmacy department here is incompetent, unprofessional and very rude! This is people's medications - lives that nobody should be playing around with

Desired outcome: Hire competent, pleasant, respectful employees who know what they are doing! Make sure to take care of my prescriptions in a timely manner; when I come in talk to me like YOUR CUSTOMERS DESERVE to be talked too & treated!

0 comments
Add a comment

More Rite Aid reviews & complaints

Rite Aid - employee mistreatment/slander 48
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rite Aid - refused my return even with a receipt 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rite Aid - terrible customer service! 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rite Aid - prescription shortage 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Rite Aid reviews and complaints
  1. Rite Aid Contacts

  2. Rite Aid phone numbers
    Click up if you have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number Click down if you have unsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have UNsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number
    General Inquiries
  3. Rite Aid emails
  4. Rite Aid address
    30 Hunter Lane, Camp Hill, Pennsylvania, 17011, United States
  5. Rite Aid social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
  7. View all Rite Aid contacts
Rite Aid Category
Rite Aid is ranked 6 among 48 companies in the Drug Store category