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Rite Aid

Rite Aid review: Pharmacy

C
Author of the review
10:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Recently went to pick up monthly prescriptions in person since no one answers pharmacy phone only to find out that it would be 5 hours before they would be ready. Since I have my doctor request in several days ahead of time assumed that they would be ready. Asked if something was wrong wrong with the phone system was told no they just don't answer it! Probably going to change pharmacy. Since I am an amputee and have been coming here for years I would like for corporate to take a good look at themselves and hope their family never encounters this kind of treatment. Probably doesn't happen to your family members.

Update by Cheryl Rex
Nov 20, 2021 11:14 am UTC

Hopefully Walgreens will be ready for all their new customers! Someone needs to address problems at this location. Second time in 7 days pharmacy refuses to answer phones, was told to return in an hour for prescription that should have been ready days ago. Thanks again for the inconvenience

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