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Rite Aid

Rite Aid review: Extremely poor service at the pharmacy

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Author of the review
2:02 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

They pick and choses who they decide to answer their phone for I take care of my disabled brother and both of us have scripts We have controlled substances and at one point they tried to tell me I could not pick up my script until the exact time of that day that I picked it up the previous month. I spoke to other pharmacies and Doctors and they laughed and said that was unheard of They like to give me the run around I am a government employee working full time while also taking care of my brother This is the worst service I have ever experienced from a pharmacy They just called me with an automated message and then hung up It is clear they do not want to talk to me I am no longer getting automated texts on my phone I do not know why that is The level of rudeness by the pharmacists is outrageous

Desired outcome: I am tired of years of mistreatment and abuse from this pharmacy Corporate needs to see what is going on there because it is illegal I will be contacting my lawyer

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    30 Hunter Lane, Camp Hill, Pennsylvania, 17011, United States
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    Jun 13, 2026
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Rite Aid is ranked 6 among 48 companies in the Drug Store category