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The worst company I have ever dealt with!
I have received the wrong parts. I tried them but unfortunately they did not fit my bike so I had no other choice so I contacted customer service hoping to get a replacement. They said that they need to check something and promised to contact me back later. For several days I heard nothing from them so I contacted them and was told that replacement was not possible. Then I asked for a refund and they said that they need to discuss it with their manager. And again, nothing! Since then I hear nothing from them and they stopped replying to my messages. Stay away! Scam company!
Seller doesn't give the contact information
I bought saddle bags from the company www.ridebikegear.com. But the quality was terrible and the seller didn’t provide any contact information. I checked their website, but there was nothing. The seller provides bad quality items and parts, so my advice is to stay as far as possible from these guys and save your money. I’m trying to find someone, who has the same problems with this guy, because I want to return the whole sum back.
they didn't provide return email or address
I purchased bike parts from the company www.ridebikegear.com. The company deceives people, so be careful. I got the order, but all parts were defective or something wrong was with them. I decided to return these parts, but it turned out that the seller hasn’t provided any return address or emails. I searched on the website and there were only online agents, but they were offline all the time. It is impossible to return your order, so be careful.
Is RideBikeGear legit?
RideBikeGear earns 68% level of Trustworthiness
Good Credibility Notice: RideBikeGear rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.
The age of RideBikeGear's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ridebikegear.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Ridebikegear.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ridebikegear.com may offer a niche product or service that is only of interest to a smaller audience.
- RideBikeGear protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Seller is rude and total jerk
People, be careful if you order from the website www.ridebikegear.com. I ordered parts for my bike from them, but these ### delivered wrong order and when I called them and asked to change it, the rep spoke with me in rude manner. He refused to change the parts and spoke with me as it was my fault. The seller was real jerk. I wonder if there are other people, who had the same experience. Let’s share views about this website.
They sent me trunk twice and both were damaged
I purchased a motorcycle trunk from RideBikeGear.com. When I got it, it was damaged. I contacted the seller and they told to send me a photo of damaged details. Then they send the new one trunk and it was also broken. Now they want to send me another one but I only want to get my money!
Overview of RideBikeGear complaint handling
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RideBikeGear contacts
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RideBikeGear phone numbers+1 (855) 332-4537+1 (855) 332-4537Click up if you have successfully reached RideBikeGear by calling +1 (855) 332-4537 phone number 0 0 users reported that they have successfully reached RideBikeGear by calling +1 (855) 332-4537 phone number Click up if you have UNsuccessfully reached RideBikeGear by calling +1 (855) 332-4537 phone number 0 0 users reported that they have UNsuccessfully reached RideBikeGear by calling +1 (855) 332-4537 phone number
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RideBikeGear emailsinfo@ridebikegear.com100%Confidence score: 100%Support
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RideBikeGear addressPO Box 1653, Guelph, Ontario, N1H6R7, Canada
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RideBikeGear social media
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