Union Plus Credit Card reviews and complaints
rude reps gave bad info, damaged my credit
The customer service at Union Plus is awful. Two reps gave me bad info about sending payment, which led to missed payments and a bad credit report. I spoke to three managers who were extremely rude - they said the couldn't help because there were no recordings. They accused me of lying and gave me the generic complaint PO Box. My interest rates also...
Read full complaint and 1 commentUnauthorized charges
In the mail today (12/1/08) - I received noticed that the EXISTING FIXED RATE BALANCE on my Union Plus/HSBC credit card is being changed to a very HIGH VARIABLE rate. This is despite my NEVER being late with a payment; and NEVER reaching the credit limit. What a scam! (I've only had the card for a few months - which leads me to believe that this company's plan is to lure people in - and then completely change the agreement on them!) Obviously - I am going to pay the balance off ASAP and never get credit from this company again! I would recommend that you also not utilize its services - as this company cannot be trusted! So - when you get a mailing from them - don't trust it! Its a lie!
Company Business Name: Union Plus Credit Card
Country of complaint: United States
Website: unionpluscard.com
The complaint has been investigated and resolved to the customer’s satisfaction.
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