Sur La Table Complaints & Reviews

Sur La Table — Will not price match despite claiming it does

Sur La Table advertises in BIG letters "Price Guaranty. We've never met a price we wouldn't...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Sur La TableFalse advertising

Sur La Table advertises the pieces as signed by the artist. Once my order arrived, I opened it only to find that the pieces were NOT signed by the Nazari artist but stamped with the Sur La Table company logo. I immediately contacted the customer service department and informed them of the issue. I was that the issue and description had been corrected and that a representative would contact me the following day to discuss/correct the problem with my order. 3 days later I am waiting to hear and the pieces are STILL being advertised falsely, nothing has been corrected.

False advertising

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    Sur La Table — Not interested in Canadian orders

    I've been ordering from Sur La Table for years. I live in Canada, but all items are always shipped to...

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