StreetDeal.sg reviews and complaints
charged premium membership of $88 without permission
i was charged $88 for premium membership 2 days after i made my purchase on 25 June 2015. See picture attached. called the customer service (CS) hotline and they told me that it was in the terms and conditions when i made my purchase. the thing is there was no option or anything like that to "choose" to subscribe to the membership. CS officer said that a confirmation email had been sent to me to confirm the membership. Went to check my email and it was in the junk folder with subject "Enjoy your StreetDeal Premium benefits". Seriously, people seldom read emails with such subject. Anyway, CS officer said she will refer this to management for approval. I will update when I hear from them.
Anyone complained to CASE yet? I think this is very unethical and I will do something about it if streetdeal does not give me a refund.
To all, please check your credit card transactions now and then if you have internet banking.
Company Business Name: Streetdeal.sg
Country of complaint: Singapore
Address: Singapore
Website: streetdeal.sg
SCAMMING CUSTOMERS BY CHARGING $88 ON THEIR CREDIT CARD
I'm extremely shocked to see a statement with $88 dollars charged for no reason & upon googling i realised the scam Streetdeal was conducting with their premium membership.
during the purchase it was in 'fine-prints' that I am subscribed to the premium membership automatically for 2 days, the details of which are not clear at the moment.
however I was charged 88$ after 2 days without my permission !
when searched on the web I was shocked that I was no the only one who was tricked by this fraudulent practice!
necessary action should be taken against these kind of companies
Thank you
Company Business Name: www.Streetdeal.sg
Country of complaint: Singapore
Address: Singapore
Website: Streetdeal.sg
Data compremised!!
I was emailing via my gmail account to submit receipts for cash back purchases, everything went smoothly back for the last few months. Around 2 days ago, Theepa Magantharan, a customer service executive emailed me to inform that I should submit my cash back request via an online form, via www.streetdeal.sg.
However, my effort was unsuccessful after several attempts, I called back many times without success thus I emailed my concerns. The reply was to ask me to try the following day as you guys will need to feedback to the IT department.
Earlier this evening, again I was using my gmail account and PIN number to log in to Street Deal to submit my cash back claim. Initially, I realized items reflected in my profile were different from what I purchased earlier. As I scrolled down further, I was abusively shocked and horrified to see another female profile! Another user, XXXXXX Tan was pulled up when I am signing into my own account! How could the system pulled out another person’s profile when I am logging into my own using my personal data!
This means my personal data and password had been compremised?! Attached is the screen shot taken when using my iphone to proof my claim. I reckon your organization owe me and all other users a good explanation.
Company Business Name: streetdeal.sg
Country of complaint: Singapore
Website: StreetDeal.sg
The complaint has been investigated and resolved to the customer’s satisfaction.
contact me at singhdotcharanjeetatrocketmaildotcom, perhaps i may be able to assist you
Unclear Charges
I was not aware of this premium membership and was being charged $99 for the membership. I only realised upon the receiving of my credit card bills. I was not even given any receipt or received any email on the activation of this membership.
I simply felt cheated upon seeing my credit card bill.
Company Business Name: Streetdeal.sg
Country of complaint: Singapore
Website: streetdeal.sg
The complaint has been investigated and resolved to the customer’s satisfaction.
I was chocked to find that Streetdeal.com.sg simply drawn 88 S$ from my credit card and reacted by sending an Email right away only after i saw it on my account 7 days after but did not get any reply until now. Then i saw again this morning another 88 S$ drawn by them. This looks like fraud. Calling the customer service you never get a person only answering machine and then disconnect after telling to contact by Email.
This is Scam of the worst kind
I ask my bank to withdraw the payment.
Kai Abrahamsen
Premium Membership SCAM
StreetDeal's premium membership is SCAM! You have to pay S$9.9 every month for 10% off. But, you have to subscribe this membership for at least 6 months, if you early terminate, there will be a PENALTY fee S$54.6!
They said you already aggree with the T&C, but the T&C is very hard to find. In their advertise page of the premium membership, no word state the 6 months period and the early penalty fee. So don't greedy for small advantages.
For their deal, actually not good enough, even you have the additional 10% off, the price still not as good as the other deal site, last time I bought a gelish deal from them, I have to pay another S$20 for manicure! And the food deal also sucks, don't believe their pictures!
Country of complaint: Singapore
The complaint has been investigated and resolved to the customer’s satisfaction.
I am the latest victim.
ISSUE: From May 2015 till Nov 2016, they have deducted S$1072.42 in 12 different transactions between S$85-90 twice every quarter.
STEPS TAKEN:
1.a. Cancelled my bank card
1.b. Reported to bank and bank told me that as per the policy from VISA, they will only try to negotiate the transactions which are mode within 60 days of fraud reported.
2. Emailed streetdeals.sg:
a. Their reply was that I have agreed to their terms and conditions to become a premium member while purchasing two coupons of S$6.85 and S$11.69. I ahve purchased their coupons and was not able to use them.
I did not visit their website after May 2015 because of my experience and forgot about it.
b. Their second reply was they have deducted S$90.46 only once per quarter. They stoppped replying me once I sent them my bank statements.
3. They provided a hotline number which did not work.
4. I visited their registered office in 120, Robinson Road, #150-01. They have rented some desks from a company JUST CO. They do not even have a nameplate in their registered office address.TO my surprise the receptionist from JUSTCO told me that no one is available from streetdeal now and she will call me back when someone is available and not to come back again unless I have an appointment.
I don't know now how to recover this much amount from them. In my life I have booked budget airlines more than 50 times and was always able to untick all their offers. I was frustrated with myself that how can I miss unticking this check box. After looking at this blog I am 100% sure that they trick people.
Please suggest a way to get the money back. Life is too short to waste time for this crap. But, not pursuing this is an injustice to me and 100s of future innocent people.
hi folks,
just check yesterday my posb account and they charge me $90.46. i want my money back, i already emailed them and telling me that that was for premium membership and they cannot refund me the ammount. till now no email from them as they said it was stated on my bill. on my bill is states only the voucher i bought and the amount itself.. wahhhh kanna this website http://www.streetdeal.sg/ hate them.
I was too being scammed of the premium membership fees without the total actual amount to be deducted from my posb debit card. Emailed in twice before getting a reply saying this fee cannot be refunded. I have written in to cancel the membership which will be in Jan 2016. Now I wonder if they will deduct more money from my bank for cancellation charges or not! Ridiculous online platform for consumers! Boycott them!
A friend of my neighbour highlighted to me this scam yesterday. I immediately sign in to figure out how to get rid of it only to know that they had withdraw three times $88.70 from my saving account via my debit card. Search for mails form them...all inside junk/ spam mails. How to get my hard earned money back? Anybody out there can help?
Hi Everyone,
I have been charged and cheated from StreetDeal.sg for Premium Membership of S$90.46. I kept calling to this Company to get refund but no one pick up the call. It is very disappointed and very scared to buy any item from this website. I was trying to explain them that I did not notice and I was overlooked because the amount that they showed inside there is very small and its a kind of cheating to everyone.
My purchase reference with StreetDeal is 803859 and hope I can get back the Refund S$90.46.
I was in nearly the same situation, saw something i liked, clicked to buy, filled out the info and luckily just before hitting the payment button realised my total had jumped up.. by a mysterious $88. Very discretely hidden. If these guys were up front about it they would give you a nice clear warning that you will be charged an extra fee instead of putting it teensy tiny font. Clearly up to no good. Anyway CASE is looking into it for whatever that's worth - probably better the rest of us 'OUT' them online for the scammers they are, include Gregory Costamagna, StreetDeal's chief executive scammer. The chief scammer brushed off the accusations against his company saying the company has received some complaints from customers who claimed it was unclear that they were signing up for a membership. However, they made up only 1 to 2 per cent of its premium members here... yeah because the other 99 per cent either didn't reaslise they've been charged or just can't be assed to complain. The silent majority is, unfortunately silent...
I was caught too recently in July, 2015 re the the premium membership fees of S $88.00 per qr. I now cancel it. My complain to Singapore Consumers Association fails as I was informed that they even does not register at Singapore. They use the word Singapore is perhaps people feel SG. Is trustworthy bec. of its security reason. Not with this, they have scammed continually without any stoppage for years. I think they have made tons of moneys cheatingly out of us. Singapore government must wake up to help her people from being conned all the times.NEVER deal with Streetdeal. Sg.
I also was getting scammed for past few times for the so called "Premium membership" but written in the credit card statement as "port louis".. I check the internet and come across this complaint board to see very similar complaints. I just called up the bank and cancel my card. Very disappointed with them and a good lesson learned for further purchases from internet, especially non-reputed ones.
Vertigo.com has a new scam site, they keep creating new ones. I reported to Police before but they told me not to buy from online websites instead. Seriously as good as sleeping on the job.
Anyone successfully get their refund from streetdeal? i just noticed i bring opt in to their premium membership and i already paid 4 times of the membership fees. Can anyone teach me how to get refund and money back from them or bank?
Hi team,
I visited 2* online shopping website which are:
Streetdeal - > http://www.streetdeal.sg/
Mysweetsavings -> https://www.mysweetsavings.sg/iw/welcome/
After the 1st purchase then I continue to charge member fee every month where I didn’t notice as I don’t check bank statement and term and condition when purchasing the item.
It was indeed my mistake.
I would like to check is there any way I can get back the full refund of member fee from them?
I also want to take this opportunity to feedback and alert other online shopping users.
Total member fee charged:
Streetdeal - > S$88 X 3 = S$264
My sweetsaving- > S$34.90 X 4 = S$139.60