Service Plus Home Warranty reviews and complaints
Service contract
I signed up for service plus home warranty platium plan. I had the plan for about 3 months and my fridge starting making noise I called they then had an on the phone tech call me to dianois the problem he could not come to a conclusion so I had to wait again for a tech to come out he came out and said he could not fix the problem so he would get with the...
Read full complaint and 1 commentHome warranty
Service Plus Home Warranty claimed closed twice with out repair or replacing Policy #: 787002760washer claim that is what is stated in contract you should be replacing not prorating the washer for wear and tear-false advertising just giving me 280 for washer when your contract states other wise this is not fair my claim was put in oct 2022 it is now Jan...
Read full complaint and 1 commentHome warranty company
What a joke of a company. I purchase a home in September and the home came with the warranty plan. They refused to pay to have the stove fixed or get it replaced. Only offered me $200.00 for the funds to go toward fixing my stove. I'd like to know where you can purchase a stove for $200.00. They stated the previous owner should have fixed the stove. If I...
Read full complaint and 3 commentsHome warranty service
January 2022, this company soliciting for business, and I agreed to try out service plus, the company take $45.00 out of my account monthly and I had not used them until October 19, 2022. When I call for service for my appliance the company operator stated the service cost was $75.00 and they were going to discount it to $60.00 the tech from Complete...
Read full complaintNot assigning service tech to repair furnace
Submitted service claim on 09/26/22 for repair on furnace. We were told when we purchased the warranty that they had service technicians across the country and getting someone to come out wouldn't be a problem. Today I discovered my claim has been marked "CLOSED CM NTIA" and that means it's been closed no technician in area. They are pushing for me to...
Read full complaintPayment not received
Service Plus Home Warranty requested that we perform service at 3 different locations. We followed all the procedures, given them full documentation of the bills, got authorization #s by Service Plus Home Warranty employees, we submitted all Invoices within 2 days of completing all authorized work. Its been 1 year since the work has been completed and no...
Payment not received
It was determined our dryer could not be repaired and we were offered a "buyout of $350.00". That was done and approved on January 20, 2022 and here it is May 18, 2022 and our buyout has yet to be sent to us. They keep telling me it's being processed. I have called several times and have been told my concern is being escalated. After reading Google review...
Read full complaintThe $200 check is rightfully owed to me and I'd appreciate a response. Thanks
I signed up with this company sometime around July or August of 2021 or maybe even June. Sorry, I can't remember. I had my first claim around Septemberish of 2021. Paid for the technician to do a virtual call to access my dishwasher and paid my monthly premiums on time. My claim was approved in November 2021 and was told a check for $200 will be mailed out...
Read full complaint and 2 comments
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