Safrelec reviews and complaints
Solar Panel burst no recourse
My solar Gyeser panel burst at the lower end not sure as this not even one year old. I phone the person and he said he does not work for Safrelec no more. The internet site is down and the Phone number [protected] no answer. Apparently Wessels is busy with the damage limitation of the institution. My one was installed by Wielligh Louw who's shop was located previously in Festival Mall Kempton Park. My Name is Selby Khalo and my number is [protected]. Any one from Safrelec to contact me as soon as possible as I need a resolution.
Company Business Name: Home
Country of complaint: South Africa
Solar Geyser
Safrelec was advertised as one of the reputable solar geyser suppliers, so we went to them to get our solar geyser, not even a year later, our solar geyser is givng us problems, and Safrelec has been liquidated and disappeared without a trace, we cannot not find anyone who can help us get our geyser repaired
Company Business Name: Safrelec Pty Ltd
Country of complaint: South Africa
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had the same cold shoulder treatment from them. They bungled the installation and supplied the wrong freeze valve which started leaking in summer. It was removed by their agent and sent back to be replaced. This never happened, so in winter the whole panel froze and cracked open because the freeze valve was missing. Now I just get promises about my problem being sorted out and the agent and head office are blaming each other. What about the 10 year guarantee I wonder?
Safrelec has not liquidated and can be found on the following nr [protected] ...they have moved to Pretoria
Hi There, perhaps i can help, my number is [protected] and my name is Paul.
We have installed and repaired many solar systems throughout the country and would be
happy to assist.
Regards