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The good, the bad, and the ugly - discover what customers are saying about NONO

Welcome to our customer reviews and complaints page for NONO. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with NONO.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used NONO's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with NONO, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with NONO. Your feedback is an important part of our community and will help others make informed decisions.

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12:04 pm EDT
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I ordered the "nono" on May 13, 2013 and cancelled it shortly thereafter when I realized that the nono cannot be used on bikini areas. Anyways, I email them right away and I get a confirmation the next day that my order has been cancelled... but 122$ was withdrawn from my account. I called their customer service and they told me it wasn't true they only...

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5:09 pm EDT
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NONO Difficulty getting a refund

We purchased a NONO after seeing it advertised on TV in Dec 2011. After my wife tried it once we phoned asking for information as to obtaining a refund. I was told I could send it back but would have to pay shipping if it was returned before 45 days but after that time they would pay for refund. I phoned again Feb 29 2012 and given a "return number" with assurance that the necessary shipping label would arrive within ten days. Now after four phone calls and 26 days no label has arrived A farther $100 had been added to my Visa. This I objected to and it was removed. Any advice ?

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no!no! Team
Orangeburg, US
Mar 26, 2012 11:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi no!no! customer!

Your issue has been brought to our attention and we are so sorry your experience with no!no! has been less than satisfactory. We would like the opportunity to change that!

Customer service is our top priority, so please send us an email to NoNoCares@trynono.com explaining your situation. Make sure to include your first and last name or order number and a number where we can reach you so that we can access your account. Also, please put “Complaints Board no!no! Customer” in the subject line.

Our first goal is happy customers so we look forward to hearing from you and working with you to make this happen!

Thank you.

The no!no! team

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5:12 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a NoNo hair removal system in Nov, 2011. I used it several times, found it didn't work well at all, I received burns on my face, and not worth 320..C$ I waited six weeks to try to return it, as I wanted them to pay the postage and handling. I called their toll-free no. 16 Jan. 2012, and was told within 14 business days I would received a return...

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