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1:06 pm EDT

Maxaroma.com Customer care

After waiting 10 days for my order to ship with the tracking provided, I contacted them and they canceled my order due to “damaged bottles”. It was because I had too good of a price with an affiliate $25 off coupon. They canceled my order and refused to give me the coupon back by saying I needed to contact Yotpo. I have no idea what company that is. Unethical business practices and zero customer support.

Country of complaint: United States

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11:51 am EST
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Maxaroma sold me a counterfeit of Amouage. The way I can tell is that I have an authentic box and packaging from an Amouage perfume I purchased directly from an Amouage store and when comparing it to the version sold to me by Maxaroma, there are some subtle but key differences. For one thing, the outer plastic wrap was loose at the top and the sticker with...

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