GPM Merchandise reviews and complaints
Credit Card Overcharging
I ordered a brownie pan for 19.95 along with the add on additional pan for 7.95. My bank account got a charge from them in the amount of $127 and some change. I am waiting for the bank to reverse the charges and credit the monies back to my account. Upon calling the number that was given to me it is only a recording asking you what items you would like to purchase. I have been unable to get ahold of an actual human being to resolve this issue. Currently, this charge has my bank account overdrawn and recieving fees.
Company Business Name: GPM Merchandise
Country of complaint: United States
Phone: 800-366-6937
Unauthorized Charges
These people charged my wife's debit card for $133.55. She didn't order any merchandise and hasn't used her debit card for any purposes, with the exception of paying bills, with valid billing offices. I called my bank to get this corrected and if it goes through...the Bank will go after the company in question for fraud. The 800 number is invalid to contact the company and the website is bogus.
Company Business Name: GPM Merchandise
Country of complaint: United States
Address: Florida
The complaint has been investigated and resolved to the customer’s satisfaction.
An order for Snuggie was placed on 11/24. Product never arrived. I received a postcard from the company asking if I was still interested on 1/5/09. I declined the order and mailed back the notification. On 1/21/09 my card was charged and I promptly called the company to complain. I was told that a supervisor would call me back-did not happen. On 1/23/09 spoke to another customer service rep and was transferred to Sal-supervisor, who assured me that the charge would be reversed. On 1/25 a second charge appeared on my statement and the first still was not reversed. This company has no sense of their own systems and refuse to honor your cancellation requests, in fact they will double charge you!
I have a charge of $71.70 from GPM General Merchandising. I never ordered anything from them.