I purchased an extended warranty from these crooks in 2007. After presenting a claim, Wayne Craig, C.E.O. refused to pay anything. I filed a complaint with the Dept. of Insurance in Illinois. They are investigating these crooks. I have sued Genuine Warranty for fraud. The case is pending. Be careful when looking for a warrantee. Warrantee on Wheels in their latest company. Same address, same crooks. If you have been screwed by Genuine Warrantee Solutions I suggest you file a complaint with your states insurance division. I'm sure they regulate warranty companies. If anyone has had the same experences with Genuine Warranty, please post a comment.
They charge the deductable on each individual problem not on the whole
bill and that is if you can get them to cover anything. This company is a rip off. They don't tell you everything upfront and their advertising is misleading. Stay away from them. They say that this mimics the factory warranty, that is BS, they use the small print to exclude almost everything. The wear and tear coverage is a complete joke it also covers nothing that has to do with wear & tear. In short this is a bad product and a bad company, stay away from them.
If you have been screwed over by Genuine warranty like I have this is a must do if they are not paying for a...
I've had several other car warranty support contracts with other providers in the past, and i have never experianced anything as bad as these guys.
Stay away from Genuine Warranty Solutions.
I have a Mercedes Benz that needs to have it's gas tank replaced due to a baffle becoming lose, and these guys refuse to honor this claim. I have a so called "Factory" warranty with them, and they are refusing to cover the gas tank stating that it's neither mechanical or electrical. Yeah, it's only a gas tank and a part of the cars emmision and gas system, not to mention the a huge safety hazard.
If you are considering buying extended warranty onyour vehicle, do yourself a favor and stay away from these guys. I just did some research online and it appears that this is a scam company with a bad track record dating back to florida. just google "Genuine warranty solutions complaints" and you will see.
I'm in the process of filing legal action myself, but if i can help someone avoid this headache in the future, by all means.
May 1 2008 my husband joined universal gas and electric supply, because, door salesman, stated it was cheaper, my husband signed it, but bill was in my name. when we received the bills, it was too costly, I was told by universal by phone, that I could cancel, for $250.00 and letter of cancellation, isent$100.00, and letter. No cancellation, but more bills, I called again, and was told full amount of $250.00 had to be sent before stopping, I sent$150.00, and another letter. They have check, but have not cashed it or stopped service.