Equinox fitness Clubs reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Equinox fitness Clubs
Welcome to our customer reviews and complaints page for Equinox fitness Clubs. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Equinox fitness Clubs.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Equinox fitness Clubs's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Equinox fitness Clubs, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Equinox fitness Clubs. Your feedback is an important part of our community and will help others make informed decisions.
Misleading Marketing
The "Tourist Trap" of Fitness...
Misleading professionalism, the entire company is based on Marketing & pushing the employee & member to its spending limits, while the "heads in Corporate" sit back with secure jobs.
The company has no regard for "the member experience, " nor "the employee experience." They believe in "TAKING" from employees & members, then trashing them out the door. Most of the current trainers & instructors are former members or interns, that are marketed as "professionals, " with no experience.
The company use to have a reputable standing until it was sold to Related Companies & lead by a CEO with a negative past history. The Regional GFM for Long Island & GFM/Roslyn have destroyed all that was once "professional" within these clubs, all due to "egotism, " that this company has allowed to happen.
Prices are too high for inexperienced people & mgrs. with horrible past histories. All the "professionals" that made Equinox Something are all at surrounding clubs with less expectations & lower costs to the member & non-member.
Worst company to work for in the fitness business, & no quality for the price they are charging + every year a guaranteed $10. increase.
Most unprofessional Fitness company there is...
Illegal Credit Card Use
Credit Card either on file or used within the club facilities are being used by employees. Extensive amounts of wrongful charges have occured throughout locations. The company is not a stable company. The last 10 months an unbelievable amount of wrongful firings have occured. Corporate/NYC does not reach out to members complaints, nor do they correct the CC...
Read full review of Equinox fitness ClubsUnwarrented Firings
I'm a former Pilates Manager for 2 Equinox Clubs/4 yrs. In the last 7 months EQ has made a huge change of management, creating a new position for Kristin Gagne, the current GFM in Woodbury, they made her a regional. With this, Kristin has used her position to fire all of the old/original staff that made/makes the 3 clubs successful. I was shocked when my...
Read full review of Equinox fitness Clubs and 8 commentsGiving a Voice to Consumers
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