Lifestyles Family Fitness complaints & reviews
Lifestyles Family Fitness - Policies and procedures
If you are thinking of joining a Lifestyles Family Fitness Center, DON"T DO IT! At the very least, be sure to carefully read ALL the paperwork and fine print before signing anything or giving them your money.
The month-to-month membership, no contract stuff is very misleading. You are stuck with your membership for at least THREE month AFTER you cancel.
Their four week comfort guarantee is basically non-existent. They make it virtually impossible to meet the conditions. If you were to go every day for the first three seven day periods, and only twice for the next, you don't meet the conditions of going 12 times because you MUST go three times every seven day period.
Their three personal training sessions that come with membership turn out to be three sales pitches to hire a personal trainer and use APEX vitamins and supplements. You are pretty much left on your own to figure things out, so don't sign your kids up, they could get hurt if they don't know what they are doing.
I joined July 2, was so sure after I read through everything that I was ripped off, that I canceled my membership on July 24. Since I canceled FOUR days after the next billing cycle, the club had taken money on July 20, so they will bill me again on August 20 and retain my "last month" fee that I paid at sign up. So, with a 56-day notice, my month-to-month, no contract, money back satisfaction guarantee, takes me to to October 20, three months from after I canceled. Basically, they stole my money. I was told that I can come to the gym until October 20 or not. No one would make me come, but they will continue taking my money!
How can Lifestyles lie and steal peoples money? Shame, Shame, Shame on Lifestyles. Perhaps the Better Business Bureau needs to get involved and close down this franchise!
Lifestyles Family Fitness - Deceptive cancellation policy
So much for the "Month to Month" membership. I called today to cancel because I will be moving soon and I was told I have to give them a "60 Day" notice. This was something they had disclosed to me (except the Sales Person said 30 days) and I was told I would have to pay one more month. After reading these testimonials, I will be going down to the gym in person tonight to cancel my membership officially and I don't think I'll be going back, even after I move. I just think it's pretty slimy to lure customers in on a "Month to Month" membership program, which implies that the membership can be canceled within a month. Personally, I think this is deceptive... I understand that month to month actually refers to the fact that you aren't signing a multi-year contract and that you have the ability (so they claim) to walk away with notice. Shame on Lifestyles!
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