Lifestyles Family Fitness reviews and complaints
Policies and procedures
If you are thinking of joining a Lifestyles Family Fitness Center, DON"T DO IT!!! At the very least, be sure to carefully read ALL the paperwork and fine print before signing anything or giving them your money. The month-to-month membership, no contract stuff is very misleading. You are stuck with your membership for at least THREE month AFTER you cancel...
Read full review of Lifestyles Family Fitness and 2 commentsDeceptive cancellation policy
So much for the "Month to Month" membership. I called today to cancel because I will be moving soon and I was told I have to give them a "60 Day" notice. This was something they had disclosed to me (except the Sales Person said 30 days) and I was told I would have to pay one more month. After reading these testimonials, I will be going down to the gym in person tonight to cancel my membership officially and I don't think I'll be going back, even after I move. I just think it's pretty slimy to lure customers in on a "Month to Month" membership program, which implies that the membership can be canceled within a month. Personally, I think this is deceptive... I understand that month to month actually refers to the fact that you aren't signing a multi-year contract and that you have the ability (so they claim) to walk away with notice. Shame on Lifestyles!
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Contacted Lifgestyles on 8/11 to cancel my month to month membership, I was not in town, and could not come cancel in person. On 8/20 they debited my account for another months membership. On 09/06/07 I went in person to sign their formal cancellation notice. When asked to sign a BLANK CREDIT CARD BOX ON THE COUNTER, I ASKED "WHAT AM I SIGNING" AND WAS ADVISED IT WAS MY CANCELLATION NOTICE, THAT THEY WOULD GIVE ME A COPY OF. I signed the blank box, and they printed the cancellation notice, reflecting cancellation on 09/06/07, and that they would debit my account again on 09/20/07 and that I acknowledged this, and accepted this. I absolutely DID NOT ACKNOWLEDGE THIS OR ACCEPT THIS ADDITIONAL CHARGE, AND LIFESTYLES UNDERHANDED WAY OF DOING BUSINESS IS DECEITFUL I will never do business with this company again, and I will be sure to let others know how they operate. I have contacted my credit card company and given them written notice that I do not authorize any further charges from Lifestyles.
Customer Beware!