Menu
For Business Write a review File a complaint
CB DogTV
ComplaintsBoard
D
1:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

DogTV Renewed even though I canceled months ago

i wish my dogs had cared about DogTV but my pet cam revealed they behaved no differently with this than they did with regular tv. Or no TV, for that matter. SO I canceled my account within a few months. Imagine my surprise when they recently billed me for $60! I can't log in with either of my email accounts or get password resets for either of them. For several weeks now they've ignored my requests for contact through the form on their website and messages through Facebook. Be aware they are well known for making it impossible to get a refund. There is no published phone number for them.

Claimed loss: $60

Desired outcome: Refund

Confidential Information Hidden: This section contains confidential information visible to verified DogTV representatives only. If you are affiliated with DogTV, please claim your business to access these details.

Read full review of DogTV
Hide full review
ComplaintsBoard
C
9:38 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I tried a "free" trial period of Dogtv. I found it to be ridiculous and my dog had no interest. Now I want to cancel it. The option of cancelling or unsubscribing is nowhere to be found on the app that I downloaded to my smart tv. When I put in a verbal search for "cancel dogtv," it says I purchased through Amazon which I did NOT. Cannot find anywhere that...

Read full review of DogTV

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.