Menu
Register
Write a review File a complaint
Home Box Office [HBO] Customer Service Phone, Email, Contacts

Home Box Office [HBO]
Reviews and Complaints

Home Box Office [HBO]'s customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.hbo.com

Learn how the rating is calculated

1.4 121 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Home Box Office [HBO] Complaints 121

ComplaintsBoard
C
2:31 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bill Maher promotes genocide On Bill Maher's Dec 23erd 2023 show he spouted so many lies about the Palestine israel war! He is promoting genocide while we are out here watching the Palestinians, mostly children, being slaughtered in front of our eyes! THIS IS NOT A JOKE OR SOMETHING HE SHOULD BE MAKING LIGHTLY ABOUT! And every claim he made was a down...

Read full review of Home Box Office [HBO]
ComplaintsBoard
R
9:48 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Home Box Office [HBO] Content

I just read a very disturbing article provide by NEWSMAXX that laid out how the executives,or whomever the people in charge of deciding the content of HBO,turned down the show Yellowstone because it was to “middle America.” I hate to tell you but most of the country is exactly that,as far as there feelings go about what they like to watch. Also,it was said that HBO couldn’t have Yellowstone in their lineup because they’re “trendsetters” and Yellowstone would set them back. I find that extremely laughable. I pay for every channel HBO offers including MAX and the trends I see are not new but disturbing at best. For example all of the LBGT and pride things that,I hate to be the one to break it to you,most folks DO NOT watch. And you made Velma black? Who came up with that stupid idea? I’ll tell you what that is,a show that no one watches but I think you already know that. Plus it’s an insult to people like me who grew up in the 1970s watching Scooby-doo every Saturday morning. These are not trends being set but they are sad attempts to reach a very small audience. Oh,and by the way,the women I talk to,and there are a large number of them I talk to personally and on social media,love Yellowstone’s character Beth Dutton so whoever said women wouldn’t like her is woefully wrong. Passing on Yellowstone was a huge mistake. Taylor Sheridan is the hottest writer out there right now and to not have one of his shows on your network is a terrible oversight. I’ll tell you what trend is being set at HBO-you’re not as good as you once were. I loved,along with millions of others,shows like The Sopranos,GOT,and Boardwalk Empire and HBO hasn’t even come close to the quality of those shows since they all ended. I’ll admit I love House of The Dragon but it’s only doing as well as it is because you got all of GOT’s viewers. Besides those shows if I watch MAX I watch older movies not the newer so called “trend setters” that were alluded to in the NEWSMAXX piece I read. You folks better get it figured out before your stock starts dropping with the rest of the companies who are trying to appeal to the same people who simply don’t watch your shows or pay for your network and you’re going to lose the ones who do pay your bills. Trying to break glass ceilings will eventually break your bank accounts and believe me when I tell you,because I am “middle America” and we have one hell of a voice. Just ask Bud Light and Target. Lastly,conservatives love Yellowstone and Taylor Sheridan shows and we’ll go where they go.

Desired outcome: Reconsider broadcasting Yellowstone

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
S
3:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Home Box Office [HBO] Game of thrones season 1 4k + digital HD package

Hi I just bought HBO Games of Thrones season 1 4k retail box version.

There is no nothing on the outside box that says the digital code is expired. I bought it on Febuary 20th 2023. I bought it brought it hone and went to redeem the HD digital code thats included inside and i typed in the code at the correct website when it told me that the code had expired. Ive went over the front and the back and read the sticker on the factory seal wrapping and nowhere does it say the code would expire on 12/31/2023.

Desired outcome: I would like a valid code to get the HD version digitally like i intended when i made the purchase. Had it said anywhere on the outside packaging I would of not bought it.

Read full review of Home Box Office [HBO]
View 0 more photos
Hide full review

Is Home Box Office [HBO] Legit?

Home Box Office [HBO] earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Home Box Office [HBO] to be a trustworthy company. Although there's a 9% resolution rate for customer complaints, which deserves attention, Home Box Office [HBO] is known for their high standards and safety. If you're thinking about dealing with Home Box Office [HBO], it's wise to check how they handle complaints.

We found clear and detailed contact information for Home Box Office [HBO]. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Hbo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hbo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Hbo.com you are considering visiting, which is associated with Home Box Office [HBO], is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Home Box Office [HBO]'s website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.

Home Box Office [HBO] as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Home Box Office [HBO] website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Home Box Office [HBO] has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 121 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Home Box Office [HBO] protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Home Box Office [HBO]. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
P
10:16 am EST

Home Box Office [HBO] Velma by Mindy Kaling

Dates are hard to provide as it has been happening since the show has started running. Although one of the best things I can state is that it is from January 12, 2023 to today.

This is an amalgam of complaints from six people that I know and who wish to complain. The main issue we have found is the outright sexism, subtle racism through stereotypes', subtle anti-lgbt sentiments through stereotypes, the sexualisation of minor characters, as well as portraying characters with neurological disorders as children. This is outright harmful.

Desired outcome: Mindy Kaling either needs to give a public apology due to what she has produced. Or the sjow itself should be taken down.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
M
8:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Home Box Office [HBO] HBO Max

I was a subscriber to HBO, but then HBO made Elmo and Louis extremely racist. So, I had to cancel. They have a lot of movies I want to see due to their collaborations with TCM and The Criterion Collection. But paying them money before they apologize for the Elmo family racism feels like paying them to teach my mixed sub-Saharan, Native American, Jewish, Laplander, and white children to hate themselves.

Despite what HBO's racist child propoganda would suppose, my mixed race children score in at least the 92nd percentile in every subject. I take anything seeking to "educate" or influence them with the utmost seriousness.

Since they made Elmo racist, they had him further endanger children by pushing experimental drugs, that can't finish testing before 2030 by all accepted legal, scientific, and medical standards. So Elmo wants children pressured into begging their parents to treat them like abused lab rats. This seems highly masochist towards children on the part of HBO.

HBO owes an apology.

Desired outcome: Apologize for making Elmo and his dad racist and pushing experimental mRNA injections on children. As soon as they make a public apology, or one I am free to publish, then I can subscribe again.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
S
10:43 am EDT

Home Box Office [HBO] Bill.mahar...im now watching fur first Tim

Bill finally represents the views of the majority of Americans in r.v.wade.

Thank God. I was never a fan but now I am and plan to tune in.

Desired outcome: Please realize that the audience is made up of more paying people like me vs loud mouthed liberal minority.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
S
11:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Home Box Office [HBO] PPV Tank Davis & Rolly Fight

05/28/2022 @ 8pm. I ordered the Tank & Rolly fight and it continuiously buffered during the entire fight. I was not satisfied with the quality of the service. I paid $74.99 and was only able to watch bits a pieces of the fights. I would like a refund due to poor service from Showtime PPV.

My email address: sidney.d.[protected]@gmail.com

Warm Regards

Sidney Russell

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
B
8:18 pm EDT

Home Box Office [HBO] Smstowintv.com

Why you not answering our comments

Desired outcome: Please refund

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
J
1:25 pm EDT

Home Box Office [HBO] I am complaining about service

I have tried to resolve my complaint with HBOMax but they refuse to respond. this is the last email I sent to them.
Fraudulent Information Upon Sign Up
Yahoo Mail
/
Inbox

Esley Colson
To:
[protected]@hbomax.com

Tue, Oct 26 at 8:02 AM

HBOMax

You are receiving this email to dispute our request for denial of a refund. On October 24, 2021, we were having problems viewing HBOMax. We contacted customer service for assistance. We explained to the representative that we continued getting a prompt to choose options at the sign-in, and we should have to pay because we had an account with our internet provider. However, the representative could not locate an account with the email address; [protected]@att.net.

Per the representative request, we should try to create another account. Prior to creating another account using a different email address [protected]@hotmail.com, we asked about the cancellation policy and were told that we had 24 hours to cancel for a refund. On October 25, 2021, we contacted our provider to make sure our HBOMax was included in our plan. Apparently, this was possibly the reason your representative had a hard time helping us get signed into our account. After speaking to our Provider, October 25, 2021, I called to cancel the subscription created through the HBOMax representative. The cancellation process was smooth but when I ask how long does it take for the refund to be processed, the representative stated it was against their policy to give refunds. I requested to speak with a supervisor and informed him what we were told prior to getting in the subscription. I told him that my husband and I was given false advertisement and was misled. He refused as well. We are not suggesting that the representative did not do a good job because she did, she was very engaged. perhaps, she did not know about the no refund policy because according to what we researched online, "you can cancel the service at any time, but each month that has been paid will remain active until the end of the pay period, according to HBO's guide on subscription fees. From these guidelines, it appears HBO Max won't automatically offer a refund if you cancel after your plan has already renewed for the month." This was not a renewal!

We are requesting the phone conversation recording be reviewed to substantiate what we were told. We are requesting our refund based on the above information and false information provided to us at the time of signing up.

Thank you,

Esley & Ruby Colson
God Is Love!

Desired outcome: Request Refund

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
C
10:02 am EDT

Home Box Office [HBO] Bill Maher

First of all, I admire Bill Maher, agree with him on most issues, have been a big fan for years. But he doesn't allow his guests to speak beyond 15" before he interrupts them, then he expresses his own opinions - which we already know - without interruption for over a minute. I can't watch his show anymore. Last night I tuned in to hear Jennifer Rubin who I like very much . . . I timed her responses: Bill inevitably interrupted her after 15". Steve Martin had to (comically) raise his hand to be heard when he was on the show recently. Please, Bill, let your guests speak without interruption . . . I know your viewpoints, I watch your show to learn theirs.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
D
4:00 pm EDT

Home Box Office [HBO] Fact of heaven and hell.

Watch you tube: Raised from the Dead by Reinhard Bonnke. A Black Nigerian minister of the Gospel of JesusChrist died through a car accident. His wife remembered the Hebrews scripture about having loved ones returned to them from the dead so she sent her husband's body to an evangelistic meeting not because of the evangelist but because of the anointing on the service. This Black Minister, had been dead for THREE DAYS (this is not a near death event). He was raised from the dead, had seen his mansion, Heaven and the angel took him to see Hell. He was resurrected through the name of Jesus. The Video can still be obtained from Amazon along with the book about it. Other resurrection testimonies can be found in "Like a Mighty Wind" by Mel Tari, Betty Maltz's books, and "Within Heavens Gates" by Rebecca Springer. The relevancy of the videos is that this event occurred in 2001. Notr a complaint but realize God is.

Desired outcome: that you research this and confirm or deny the existence of Heaven/Hell.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
D
8:33 am EDT

Home Box Office [HBO] Bill Maher

"A [censored]ing nut"
I don't care what side of the aisle you sit on but really a comment like that regarding a accomplished professional nominated to the Supreme Court of the US...

Just another reason millions are cutting the cable with justifying elitist comments like above mentioned.

I would think you would be aware that over 50% of educated individuals do not share your hosts opinion.
Good luck
Denis A. Casey

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
K
7:27 am EDT

Home Box Office [HBO] A little curious “children’s show”

I would like to suggest this show be removed from HBO mornings. It is very strange, not educational whatsoever, and has a segment called "Bump", where young girls are dancing in a nightclub setting with disco lights and bumping their hips together. Some of the camera angles are even underneath them, slightly looking up their shirts. This is inappropriate for children to be watching much less children's educational programming, and I wouldn't be surprised if the man who designed/filmed that segment is a pedophile. Sesame Street is the only reason we still have HBO.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
L
3:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Home Box Office [HBO] Bill Maher

Last Friday Bill Maher attacked Joe Biden in an attempt (?) at comedy and it was disgraceful. One thing to attack his politics - I'm not necessarily the biggest Biden fan - but another thing to attack him because he's decided "he's old and useless". We all know Maher is a Bearny Bro, but that's not something that should trickle onto a program on HBO. It was a needless, malicious attack on someone just because he has sour grapes over Sanders being out of the election. Needless to say we and our friends will not be watching this show anymore.

PLEASE REMOVED HIM. Can't you notice how he's deteriorated over the pass few years? Possibly due to too much weed. He's turned into an obnoxious person and it's sad that HBO would give him a platform.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
D
5:07 pm EDT

Home Box Office [HBO] Programming

on Monday April 13th at 2 p.m. on your first HBO channel we were watching a very nice wholesome movie "yesterday" from 2 to 4 p.m. I stepped away to help my daughter with homework and my other son continue to watch TV. Can you explain to me why in this day and age where every small child is stuck at home in quarantine, why you would choose to put on "last week tonight with John Oliver" with him dropping f-bombs and s curse words every 5 seconds? don't tell me you already had this program and you didn't have enough time to change everyone's been home for over a month now you've had plenty of time to change. This is really disgusting to me.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
J
4:56 pm EDT

Home Box Office [HBO] Endless bashing of the president

I don't understand the constant bashing of the president. telling people to come together and help elderly through this troubled time but don't listen to the President. if people would have said that about Obama, your switchboard would explode. I have been a subscriber to HBO for as long as I can remember but you have turned way to liberal and one sided in your programming for me and wife to watch. I know it doesn't bother the President but it sure bothers me.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
E
1:26 am EDT

Home Box Office [HBO] hbo channel

I don't like the fact that you have a program saying that the President said that the Corona virus is a hoax and I will be cancelling my subscription and will never be a customer again [censored]ing propaganda [censored]

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
T
1:38 am EDT

Home Box Office [HBO] March PDF Guide

I am upset that you don't have the March PDF Guide up. Every month I print it so I know what shows to tape. Please put it back up. I really am upset. I have printed the PDF Guide for years. I depend on the Guide. It tells me what I am going to print.

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
M
4:44 pm EST

Home Box Office [HBO] hbo go (romanian version)

Hello,

The local implementation of HBO GO is supplied by the internet / cable provider (RCS/RDS). The site is unreliable, with constant buffering issues regardless of time or type of media played. Additionally, there is not even a contact section, presumably in order to avoid all those "pesky"complaints from paying customers...

The way this service is implemented is truly questionable and does not even come close to your competitors (Netflix, etc.).

B.R.
Mircea Hotaran,
[protected]@gmail.com

Read full review of Home Box Office [HBO]
Hide full review
ComplaintsBoard
X
1:37 am EDT

Home Box Office [HBO] Real time with bill maher

On Real Time on the 1st of November Dr Jay Gordon was allowed to spout dangerous Anti Vaccine nonsense including the harmful link that Vaccines cause autism. While I appreciate that controversial opinions are brought onto the show for debate (remember that word debate RT) having dangerous talking points put forward by a guest and remaining unchallenged by a man who prides himself on his grounding in scientific fact was frankly disgusting. Bill Maher can talk about the irrationality of religion but by agreeing with Gordon he is putting belief and conspiracy theory over rationality.

Bill Maher did a great job challenging Dennis Prager, an equally despicable character, on his Trump talking points. Calling him out on his clear sucking up to the president as well as the fact that the right-wing push repetitive talking points...it is upsetting he did not apply the same scrutiny to Gordon

With Bill Maher siding with this excuse for a medical professional, Maher has perpetuated the acceptance discrimination and genocide of those on the autistic spectrum. Autistic people don't like being equated to polio (obviously). It's insulting to think that people would rather have a dead child than one who's autistic when autistic life is as beautiful and valuable as neurotypical life. Being autistic should not be viewed as a problem or a horrific illness because it is not, it should not be used as a fear tactic against modern medicine either and having an influencer like Maher side with their horrific ideas will give them validity when they deserve none.

Even those on the most intense forms of autism need acceptance and accessibility rather than harmful and discriminatory comments made about them. Not challenging this guest is incredibly disrespectful to a vulnerable community and disrespectful to the RT audience.

In the resolution of this, I would suggest bringing onto the show Autistic advocate(s) (who are autistic themselves) to discuss the issues facing the autistic community as well as the dangers of Bill Maher's actions towards our community. This was done when Bill used the N-word and his language towards the LGBT community so is very much your go-to resolution for these kind of PR nightmares Bill causes.

A speaker from ASAN (Autism Self Advocacy Network) or California Autistic Self Advocates would be an excellent choice of guest for the show not only because you are giving autistic issues a platform but also because you are choosing actually autistic people to speak for themselves about issues that affect them rather than groups which go against our best issues such as Autism Speaks.

Giving new voices a platform is a point of the RT show, give it to real autistic people so we can have a platform to discuss issues facing the neurodivergent community.

Read full review of Home Box Office [HBO]
Hide full review

Home Box Office [HBO] Reviews 0

Looks like Home Box Office [HBO] has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Home Box Office [HBO], take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Home Box Office [HBO] complaint handling

Home Box Office [HBO] reviews first appeared on Complaints Board on Feb 12, 2009. The latest review The Bill Maher Real Time show was posted on Jan 16, 2024. The latest complaint concert for valor was resolved on Nov 11, 2014. Home Box Office [HBO] has an average consumer rating of 1 stars from 121 reviews. Home Box Office [HBO] has resolved 11 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.7
314 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Home Box Office [HBO] Contacts

  2. Home Box Office [HBO] phone numbers
    +1 (212) 512-1208
    +1 (212) 512-1208
    Click up if you have successfully reached Home Box Office [HBO] by calling +1 (212) 512-1208 phone number 0 0 users reported that they have successfully reached Home Box Office [HBO] by calling +1 (212) 512-1208 phone number Click down if you have unsuccessfully reached Home Box Office [HBO] by calling +1 (212) 512-1208 phone number 0 0 users reported that they have UNsuccessfully reached Home Box Office [HBO] by calling +1 (212) 512-1208 phone number
  3. Home Box Office [HBO] emails
  4. Home Box Office [HBO] address
    1100 Avenue of the Americas, Attn: Consumer Affairs, New York, New York, 10036, United States
  5. Home Box Office [HBO] social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Home Box Office [HBO] Category
Home Box Office [HBO] is ranked 13 among 155 companies in the Online Streaming Platform category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.