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9:19 am EST

Cardtronics Inc I requested $500, but got only $300 and I needed to wait 35 days to get my money back

Don’t use Cardtronics Inc. I have used their ATM machines and there were no problems before. I used it, because they didn’t take fee for the withdrawals. I went to one of the machines and requested $500. I knew exactly that I had $630 on my account. The machine gave me only $300. When I checked my online account, I found out that they took $500. I called to their customer services and the lady said that they would investigate it within 35 days. Awful services.

Country of complaint: United States

Address: 3250 Briarpark Drive, Suite 400 Houston, Texas 77042

Website: cardtronics.com

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10:43 am EDT

Cardtronics Inc Machine ate my money and card

I recently had the worst experience, ‘coz I went to withdraw money from Cardtronics Inc, but these machines didn’t give me money. It ate money and card as well. I tried to reach their customer services, but no one picked the phone. I tried several times but nothing. I was really disappointed in the services, so please, post comments about your experience with them. Share this info, so maybe it will help other people as well.

Company Business Name: Cardtronics Inc

Country of complaint: United States

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Raymond Carey
Orwell, US
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Nov 30, 2012 6:20 am EST

When I used one of Cardtronics Inc ATM machines I tried to withdraw $300.00. My transaction went through but the ATM machine only gave me $80.00 back, but it took $300.00 out of my account. So I called the 1-800-number and they said that I would have my money back in my account the next day.