The complaint has been investigated and
resolved to the customer's satisfactionResolved Rent.com — $100 reward &missing&
resolved to the customer's satisfaction
After being promised $100 from rent.com for signing a lease with my apartment community, Archstone, it's been 4 months and I haven't seen it. They claim they mailed it but strangely enough, it never arrived. Also, they emailed me today (after several emails from me to them) that the card expires today so I should call immediately. Then they gave me a fax number instead of a phone number.
No apologies, horrible customer service, a complete scam.
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