SUBMIT A COMPLAINT

Renaultelectronic key

1
A Sep 13, 2018

Greetings Renault,
I have an issue that has not been resolved and I would like to be directed to someone who can help me.
I took my key for my Renault to the dealership in zona Franca Barcelona to make a copy as I currently only have one key and I would like two.
I paid 210€ for the new key. The Renault dealership made the copy but now my original key doesn't work. They claimed that my original key was damaged, even though it was working perfectly fine prior to me giving it to them.
Now, I still only have one working key. They dealership doesn't want to refund me or make me another jey withiut additional cost.
I have paid 210€ for nothing. I would like my money back or the copy of my key that I paid for.

Thank you for your time, I look forward to hearing for you.

Abigail Dunk
[protected]@gmail.com
[protected]

Post your comment