The complaint has been investigated and
resolved to the customer's satisfactionResolved Rehlat Online Services — online ticket
resolved to the customer's satisfaction
I made a booking and at the time of entering credit card number, the amount shown was 4951 but i got a message from the bank debited 5248.02. Immediately i called rehlat and the lady was claiming thisi is impossible and instructed to send an email. Luckily i took a screenshot prior payment. After sending the email, i got an immediate response saying my booking has cancelled and will get a refund in 5-6 working days. Where in my email i asked refund for only additional unauthorized charges. Now i have to wait until i get back my money to book another ticket :( spoiled my plans. Even now their website shows the price is 4951 AED.
The complaint has been investigated and resolved to the customer's satisfaction.
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