Menu
Write a review
File a complaint
CB Flooring Refloor Great floor, very poor company
Refloor

Refloor review: Great floor, very poor company

S
Author of the review
1:53 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do not use refloor. I want to start by saying the floor itself is beautiful and exactly what we wanted. The good stops there. We were told we would have a monthly payment of $80 after $500 was put down. When we received our first bill it was for $200 a month, 2.5 times more that what we could afford and moreover not what we agreed to and never would have agreed to. When we called refloor we were informed that the sales person that we dealt with had been fired because he was lying to customers. After way to long we have been told too bad it is what it is. So, thank you for the great floor but you can burn for not taking responsibility for your bad employee. Your employee your responsibility! Your move was to make it right and you've given us a middle finger. Now we get to be more strapped than we should be for the next couple years. Not sure why you fired the guy, sounds like he's a great fit for the company. Do not use refloor.

Recommendation: Look elsewhere

0 comments
Add a comment