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No star rating from us. When calling the person that answers the phone will transfer your call to someone else and you never get to talk to anyone. They do not answer your call. We made several calls to the company with a contact number that always rings busy. Finally a person did call. We wanted our deposit back. She told us they reimbursed our card on a certain day. We checked our card and there was not any transaction for the amount to be refunded. We do not recommend using REFLOOR. You need to read all the reviews. The negative reviews are so true to what we experienced. Stay away from this company.
Recommendation: Stay away from this company
1 comments
I used Refloor, floor is wonderful, but when it comes to the contract, they are liars. The salesperson explained there will be no interest if paid withing a year. So, I then asked the interest will only be on the unpaid balance and the salesperson stated yes. I asked again to be clear, he reassured me. When I received my first bill interest was being charged from day one. I called the company no answer, filed a complaint with the BBB and when the sales manager called me back, told me in so many words oh well to bad. I would not recommend this company unless you're paying in full upfront.