CB Travel and Vacations Resort Condominiums International [RCI] Complaints #22-41

Resort Condominiums International [RCI] Reviews and Complaints

Resort Condominiums International [RCI] review: not honest ( 1 comment)

zen1955` of Pasco, US

Feb 02, 2013 4:39 pm UTC

Verified customer

We were offered a cruise/vacation package for 1600.00. Sounded good over the phone, as a matter of fact to good to be true. When I booked the cruise I had to pay and extra 1700.00 for a handicap room. That was problem number one. When I went to book our seven day vacation, it could only be booked a year in advance. Well most owners dont turn in their weeks at the beginning of the year so I have until July 2013 to book this vacation. There are no "exotic", "world renowned", "Oregon coast", packages available. So we will end up going to a shabby resort for our seven day stay.
Then I was talked into becoming a Platinum member. When the special features of this didn't work our for us I was told that those were just "add-ons" as a courtesy to us from RCI.
Well If I could sell my timeshare in Hawaii and dump RCI it would be done in a New York minute.
Make sure you ask a lot of questions before you make any deals and if your guts says "NO" then dont do it.

The comment about an "open itinerary" is OK if you want to go to one of their "selected" resorts "during their time frame". If you don't choose to stay within the selections, you pay a fee, a large fee, to stay at the vacation resort of your choice. I was under the impression that with my certificate that I could stay anywhere in RCI wonderful world of resorts - this is true if I wanted to pay additional money above the 1600.00 for the package, and the 1700.00 for the handicap room.
This RCI cruise and resort package has cost us more than if we had booked it ourselves.

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RCI

16 comments

RCI of US

Feb 06, 2013 12:07 pm UTC

Hi zen1955. We found your complaint and we’re sorry to learn of your disappointment with the RCI® Cruise and Resort Vacations package. We strive to provide our members with great deals. We would like to address your concerns. The call you received for a RCI Cruise and Resort Vacations package is a legitimate offer for a cruise and land package available to RCI subscribing members through the RCI Cruise. This package offers fantastic savings and is designed for people who would like the option of an open itinerary and plan to cruise and take a land vacation within the next year or so.

If you can email us at talktous@rci.com with your contact information, we'll be happy to look into your concerns for you.

-Kathleen M., RCI Customer Care

Resort Condominiums International [RCI] - scam 11

Resolved

Resort Condominiums International [RCI] - rci robbing customers 2

Resolved

Resort Condominiums International [RCI] - fraud, fraud, fraud 2

Resolved

Resort Condominiums International [RCI] - rci took my family for a ride... big time! 2

Resort Condominiums International [RCI] - rip off! 3

Resort Condominiums International [RCI] - false sell 1

Resort Condominiums International [RCI] - rci charged me twice for the same membership! 2

Resort Condominiums International [RCI] - no exceptions for refunds

Resort Condominiums International [RCI] - timeshare exchange program 1

Resort Condominiums International [RCI] - Levy payments

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Resort Condominiums International [RCI] Contacts

Resort Condominiums International [RCI] phone numbers

1890 234 303

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50%
Confidence score

Ireland

1803 657 311

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100%
Confidence score

Indonesia

1800 181 121

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Confidence score

Malaysia

1800 1651 0639

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100%
Confidence score

Philippines

1800 656 060

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100%
Confidence score

Thailand

+1 (317) 805-8000

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+1 (800) 338-7777

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RCI Weeks Members

+1 (317) 805-9941

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RCI Points Members

+1 (877) 968-7476

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RCI Points Members

+44 845 608 6380

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100%
Confidence score

United Kingdom & Ireland

+43 179 567 252

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100%
Confidence score

Austria

+32 27 131 378

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100%
Confidence score

Belgium

+420 239 000 208

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100%
Confidence score

Czech Republic

+45 38 487 090

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100%
Confidence score

Denmark

+358 969 379 173

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100%
Confidence score

Finland

+33 141 919 652

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100%
Confidence score

France

+49 699 509 6227

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Confidence score

Germany

+39 269 633 371

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Confidence score

Italy

+31 203 469 324

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100%
Confidence score

Netherlands

+47 23 162 075

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100%
Confidence score

Norway

+49 699 509 6237

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100%
Confidence score

Poland

+351 289 540 400

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100%
Confidence score

Portugal

+7 495 258 6031

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100%
Confidence score

Russia

+34 902 114 114

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100%
Confidence score

Spain

+46 858 770 383

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100%
Confidence score

Sweden

+41 448 009 101

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100%
Confidence score

Switzerland

+90 216 282 1567

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100%
Confidence score

Turkey

+86 400 811 1688

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100%
Confidence score

China

+852 800 964 847

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100%
Confidence score

Hong Kong

+20 224 635 500

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100%
Confidence score

Egypt & Other Middle East Members

+65 62 234 333

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100%
Confidence score

Singapore

+27 112 581 000

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100%
Confidence score

South Africa

+82 798 651 7123

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100%
Confidence score

South Korea

+886 801 651 333

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100%
Confidence score

Taiwan

+971 800 0444 2357

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100%
Confidence score

UAE

+84 12 065 122

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100%
Confidence score

Vietnam

+54 800 122 0428

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100%
Confidence score

Argentina

+55 800 891 9213

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Confidence score

Brazil

+56 800 712 071

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100%
Confidence score

Chile

+52 555 283 1111

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100%
Confidence score

Mexico

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Resort Condominiums International [RCI] address

9998 North Michigan Road, Carmel, Indiana, 46032, United States

Resort Condominiums International [RCI] social media

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