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Buyer Beware
Buyer BEWARE!
This group was very unprofessional in shipping or lack of my item, and the way they spoke to me when I complained.
And since I complained they removed me from their buyer's list making it so that I can not even bid from the local group's items. Which I have dealt with the local group here in Florida before and am very happy with them.
I had to reverse the charges through my bank because even after they reversed the charges they tried to keep money even though I got no items.
This is what they said when I asked for a refund: "If we gave a refund to everyone who did not want to pay for shipping, we would be out of business."
The complaint has been investigated and resolved to the customer’s satisfaction.
Is RCI Auctions legit?
RCI Auctions earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
RCI Auctions resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Rciauctions.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rciauctions.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Rciauctions.com you are considering visiting, which is associated with RCI Auctions, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Rciauctions.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from RCI Auctions.
However ComplaintsBoard has detected that:
- Rciauctions.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rciauctions.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of RCI Auctions complaint handling
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RCI Auctions contacts
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RCI Auctions phone numbers+1 (866) 242-6072+1 (866) 242-6072Click up if you have successfully reached RCI Auctions by calling +1 (866) 242-6072 phone number 0 0 users reported that they have successfully reached RCI Auctions by calling +1 (866) 242-6072 phone number Click down if you have UNsuccessfully reached RCI Auctions by calling +1 (866) 242-6072 phone number 0 0 users reported that they have UNsuccessfully reached RCI Auctions by calling +1 (866) 242-6072 phone number+1 (800) 277-1879+1 (800) 277-1879Click up if you have successfully reached RCI Auctions by calling +1 (800) 277-1879 phone number 0 0 users reported that they have successfully reached RCI Auctions by calling +1 (800) 277-1879 phone number Click down if you have UNsuccessfully reached RCI Auctions by calling +1 (800) 277-1879 phone number 0 0 users reported that they have UNsuccessfully reached RCI Auctions by calling +1 (800) 277-1879 phone number+1 (804) 226-9900+1 (804) 226-9900Click up if you have successfully reached RCI Auctions by calling +1 (804) 226-9900 phone number 0 0 users reported that they have successfully reached RCI Auctions by calling +1 (804) 226-9900 phone number Click down if you have UNsuccessfully reached RCI Auctions by calling +1 (804) 226-9900 phone number 0 0 users reported that they have UNsuccessfully reached RCI Auctions by calling +1 (804) 226-9900 phone number
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RCI Auctions address125 Agency Ave., Richmond, Virginia, 23225, United States
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RCI Auctions social media
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I had RCI come and get my equipment. They charged me almost $2000 to take the equipment out, then 30% of the auction sales. My equipment was probably worth about $15000 used. Their auction sold it for $9400, which after my fees, I will be taking home a whopping $5000 for $15000 in equipment.
Some of the items they took from my store weren't in the auction, and they don't respond to your attempts at telling them they basically stole your equipment or answer your calls.