Rangeland RV — Worst Service Department
I am posting this to save people grief and frustration when deciding if to purchase a trailer from Rangeland RV. This company had our brand new trailer and work was not professional. We paid for them to install 2 solar panels and one was not installed correctly. Upon picking up the trailer, and towing home for use, a solar panel ripped off the roof, and left 4 holes in the roof. The solar panel was destroyed. We then took the trailer back in to be fixed, and they will not fix the roof or replace the solar panel. This was their fault and the solar panel was installed into 1/8 inch of boarding not a beam. Are their techs even sure of what they are doing? They have been unorganized and forgot that they even had our trailer in the past year to be fixed for other things prior to this latest event. Our trailer is brand new, and had many issues that the company did not even fix properly/effectively. I would highly recommend that no one purchases a trailer from this company, as it has been nothing but a frustration and disappointment in dealing with them. Our friends had bought a used trailer from them with extended warranty and have since had several problems with a leak in the trailer. They have not fixed it either and have been unable to get any work done from them to help them out with it.