The complaint has been investigated and
resolved to the customer's satisfactionResolved Rak Bank Investments / Salama Policy — rak bank representatives are liars (beware)
resolved to the customer's satisfaction
2 years ago I was contacted by a Rak Representative for an investment plan (Salama Policy), after chasing me, i made it clear for him that i am looking for a short term investment of a maximum 3 years and to be able to withdraw my investments. The guy deceived in signing a 20 years policy after assuring me that i can withdraw the full amount in 2 years. Guess what ... i called to withdraw the money and they told me i will lose 63% of my money... after raising a complaint they told me they cant do anything cause the representative has left the bank and they only refer back to the signed documents. I know i should have read every single clause in the policy. But i thought i was dealing with a respectable bank but it is untrusted bank that doesn't have any codes of Ethics or Conducts hiring scammers and deceiving people.
i will definitely take it up to the central bank and the regulatory authorities. DO NOT TRUST RAK BANK
The complaint has been investigated and resolved to the customer's satisfaction.