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Muscle & Strength Profile

Muscle & Strength

www.muscleandstrength.com

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5.0 1 Review 1 Complaint
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Latest Reviews and Complaints

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Muscle & Strength This is the best company for customer service that I have ever purchased supplements from

This is the best company for customer service that I have ever purchased supplements from. I ordered products from them in mid-2020, and circumstances kept me from opening them for several months. When I opened them, I discovered that 4 large containers of whey protein were mislabeled regarding flavor. Even though it had been a long time since I purchased the products, this company gave me a refund for the 4 containers. I recently ordered more whey protein, including one of the same flavor that had been defective, thinking that it would surely be from a new batch. I checked it when it arrived, and it was apparently from the same defective batch, as it had the same expiration date and was the wrong flavor. I contacted the company via their online chat, and the problem was quickly taken care of. I was offered a different flavor, or a different product, whichever I wanted. They consistently go "over and above" what is expected from this type company. Their service representatives listen well and are understanding and courteous.

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Muscle & Strength never receive my purchase and the company dose not want to refund me the money I did purchase of $337 from this company

never receive my purchase and the company dose not want to refund me the money I did purchase of $337 from this company. on 02/04 it is supposed to be delivered to me in my address in Egypt by max 02/28. never receive it..with poor communication with the carrier .. when i asked for cancling my order they told me i have to arrange with the carrier to ship it back

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Overview of Muscle & Strength complaint handling

Muscle & Strength reviews first appeared on Complaints Board on May 14, 2023. The latest review This is the best company for customer service that I have ever purchased supplements from was posted on Mar 29, 2024. The latest complaint never receive my purchase and the company dose not want to refund me the money I did purchase of $337 from this company was resolved on May 14, 2023. Muscle & Strength has an average consumer rating of 5 stars from 2 reviews. Muscle & Strength has resolved 1 complaints.
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Muscle & Strength Category
Muscle & Strength is ranked 4 among 27 companies in the Nutrition category