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Great Products and Service - Highly Recommend!
I recently ordered from Muscle & Strength and I must say, I was thoroughly impressed. The products were fantastic and the service was top-notch. Despite being located in the UK, the prices, even with shipping, were more affordable than local options. The updates on shipping and delivery were timely, keeping me informed throughout. I would highly recommend Muscle & Strength to anyone looking for quality products and excellent service. Thank you, Muscle & Strength, for a great experience!
This is the best company for customer service that I have ever purchased supplements from
This is the best company for customer service that I have ever purchased supplements from. I ordered products from them in mid-2020, and circumstances kept me from opening them for several months. When I opened them, I discovered that 4 large containers of whey protein were mislabeled regarding flavor. Even though it had been a long time since I purchased the products, this company gave me a refund for the 4 containers. I recently ordered more whey protein, including one of the same flavor that had been defective, thinking that it would surely be from a new batch. I checked it when it arrived, and it was apparently from the same defective batch, as it had the same expiration date and was the wrong flavor. I contacted the company via their online chat, and the problem was quickly taken care of. I was offered a different flavor, or a different product, whichever I wanted. They consistently go "over and above" what is expected from this type company. Their service representatives listen well and are understanding and courteous.
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Pros
- Wide product selection
- Expert fitness advice
- Free workout plans
- Frequent discounts
- Reward points program
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Cons
- Limited brand selection compared to competitors.
- Higher pricing on some supplements and gear.
- No exclusive in-house supplement line.
- Potentially slower shipping than industry leaders.
Muscle & Strength complaints 1
Replied
never receive my purchase and the company dose not want to refund me the money I did purchase of $337 from this company
never receive my purchase and the company dose not want to refund me the money I did purchase of $337 from this company. on 02/04 it is supposed to be delivered to me in my address in Egypt by max 02/28. never receive it..with poor communication with the carrier .. when i asked for cancling my order they told me i have to arrange with the carrier to ship it back
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Muscle & Strength legit?
Muscle & Strength earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Muscle & Strength. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Muscle & Strength resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Muscle & Strength has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Muscle & Strength has claimed the domain name for muscleandstrength.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Muscleandstrength.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Muscle & Strength have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Muscle & Strength and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on muscleandstrength.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
Muscleandstrength.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Muscle & Strength.
However ComplaintsBoard has detected that:
- The registrar associated with Muscle & Strength has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
About Muscle & Strength
The website features a myriad of workout programs tailored to suit every individual's needs and preferences, including bodybuilding, powerlifting, and weight loss programs. Users can also access detailed exercise tutorials to help them perform workout routines correctly.
In addition, Muscle & Strength provides its users with a wealth of nutritional information and advice, including expert-led articles on food choices, supplements, and meal plans. The platform also offers a convenient store where users can purchase supplements and fitness gear.
Furthermore, the website provides users with a community platform to help them connect with other fitness enthusiasts and experts. Users can share their experiences and knowledge, ask questions, and get support from the community.
In conclusion, Muscle & Strength offers a comprehensive platform for fitness enthusiasts, providing them with all the resources they need to build muscle, gain strength, and improve their overall fitness level. The platform's features, such as workout programs, nutritional advice, and a community support system, make it a one-stop-shop for all user fitness needs.
Here is a guide on how to file a complaint against Muscle & Strength on ComplaintsBoard.com:
1. Log in or Create an Account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Muscle & Strength in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Muscle & Strength. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file your complaint against Muscle & Strength.
Overview of Muscle & Strength complaint handling
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Muscle & Strength contacts
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Muscle & Strength phone numbers+1 (800) 537-9910+1 (800) 537-9910Click up if you have successfully reached Muscle & Strength by calling +1 (800) 537-9910 phone number 0 0 users reported that they have successfully reached Muscle & Strength by calling +1 (800) 537-9910 phone number Click down if you have UNsuccessfully reached Muscle & Strength by calling +1 (800) 537-9910 phone number 0 0 users reported that they have UNsuccessfully reached Muscle & Strength by calling +1 (800) 537-9910 phone number
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Muscle & Strength emailscareers@muscleandstrength.com97%Confidence score: 97%Hrsupport@muscleandstrength.com97%Confidence score: 97%Supportaccessibility@muscleandstrength.com96%Confidence score: 96%sales@muscleandstrength.com95%Confidence score: 95%Sales
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Muscle & Strength address1180 1st Street South Ext, Columbia, South Carolina, 29209-3540, United States
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Muscle & Strength social media
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never receive my purchase and the company dose not want to refund me the money I did purchase of $337 from this company
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